Social Network, Meet iTunes

September 1st, 2010

Casual Internet users, we apologize.  If you had difficulty accessing your favorite websites or email at approximately 1pm EST this afternoon, it was surely on account of the swarms of music geeks, Apple fans and tech aficionados (Feedbackers are required to be all three!), all huddled in front of their computer screens, anxiously awaiting the semi-annual revelations from our turtleneck-and-jeans wearing oracle of smart, stylish gadgetry, The Steve.  Among the many involuntary ‘oohs’ and ‘ahs’ over streamlined iPods, updated software packages and a revamped AppleTV, was an added feature to iTunes 10 that makes so much sense, we may instantly wonder how we ever lived without it. Get a load of Ping


Steve Jobs described it as ‘Facebook and Twitter, meet iTunes’.

The capabilities of Ping include:

  • Social music discovery: you can share music you’re listening to and see music your friends are listening to
  • Follow and be followed: you can follow, and be followed by, friends and artists
  • Share your thoughts and opinions
  • Custom song and album charts: See top 10 lists customized by what your followers are listening to
  • Over 17,000 concert listings: You can see upcoming concerts, and share concerts you are attending
  • Easy integration with the iPhone/iPod Touch
  • Available immediately

Our first thought? “Sorry, MySpace.  It was nice knowing you…”  Our second thought: Could anyone but Apple do this? Doubtful.  When you have over 160 million active accounts already using iTunes, it’s easy to see how this could catch on.  And before you cite Facebook’s half-billion users, consider that iTunes number doesn’t include the millions who download the software just as a music player/organizer/podcast feeder and never buy anything.

From the following screenshots, you can get a look at Ping, and see that it integrates seamlessly with the iPhone/iPod Touch.

The first screen shows an artist’s page, own-able by the performers themselves, which you can easily imagine would be a boon to the fan relations of all acts, big and especially small:

Next, the individual profile page, where you can share your musical taste with your friends and followers, even showing them what shows you’ll be going to.  This represents a tremendous opportunity, again for artists, but also for fan meetups and peer networking:

Finally, the ubiquitous “feed” page, where you see the most recent updates from the people you follow, what they’re listening to and what they’re buying:

Still think “how did we live without this?” is a bit hyperbolic?  Let us know your thoughts while we furiously refresh the iTunes download page.

- Thomas (@thomasmcdonald) & Anna (@alucas9)

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The Search for the Next Facebook

September 1st, 2010

Much has been made in recent weeks regarding Facebook’s entry into the geo-location game, the heavyweight in the field entering a ring presently dominated by agile, well-supported upstarts like Foursquare and Gowalla.  Social media pundits and aficionados are asking aloud, “Does the mere release of the Places platform signal the end of geo-competition yet in its infancy?”  Early returns seem to indicate otherwise, as Foursquare, in particular, has reached significant milestones in the wake of the Facebook’s highly anticipated announcement.  But are they safe?  Is anyone truly safe in this arena?  Observers need only glance askew, where once mighty MySpace sits alone, relegated to the sidelines and reduced to cloning parts of the competitors they once viewed as annoying wannabes, to wonder for themselves:  Who or what could end Facebook’s reign as undisputed king of the social media mountain?

Bubbling beneath the surface, in various forms and degrees of release-readiness, lie a number of developing social networks who’ve set their aim squarely on the 900-pound gorilla in the room.  From one perspective or another, they believe they have a different approach, an innovative solution to issues or concepts that Facebook either lacks or has consciously chosen to ignore.  Do these teams of savvy coders and well-backed entrepreneurs have what it takes to even make a dent in a Facebook population that would rank among the world’s largest were it a sovereign nation?  Will audiences respond in such a way that an anti-Facebook movement develops, leading to a mass migration ala MySpace circa 2007?  These four startups certainly believe that they can.

Considering the inherent mission of a would-be Facebook killer, Diaspora has a particularly apt name.  Whether you consider that they intend to use an open-source distribution model or that their ultimate success lies in the dispersionDiaspora logoof the Facebook population in favor of their solution, these four NYU students have never lacked for ambition. Galvanized by the Facebook privacy debacle earlier this year, the team behind Diaspora set out to create a “personal web service that will put individuals in control of their data”.  They gave themselves less than 40 days to raise the $10,000 necessary for the four of them to live on while they dedicated themselves and their summer to the project.  Apparently, a chord was struck, as they raised ten times that amount in the allotted time.  Somewhat curiously, even Facebook founder Mark Zuckerberg was among the contributors.  Recently, it was announced that the code would be revealed to other programmers on September 15th, with a “consumer facing alpha” expected in October.

While the Diaspora team may boast the most romantic origin story, they’re certainly not the only players in the game.Scoop Google head Eric Schmidt’s personal VC firm has invested in a group called Trumpet Technologies, who, in addition to specializing in “mobile local search”, have charged two college students with designing a network they’re calling “Scoop”. While Diaspora seems to be all about privacy and control, Scoop aims to be the go-to source for the “wheres” and “hows”, providing up-to-the-minute info for the hyper-social set, hoping to find a niche as a service primarily accessed via mobile app on increasingly prevalent smartphones.  They’re also taking a page from the Facebook playbook, reaching into the social giant’s past as an exclusively college-based enterprise.  This sentiment becomes a recurring theme.

Farther along in the development cycle is Collegiate Nation, currently accepting signups to its launched beta.  Born out of a mother’s outrage at her university-aged sons’ unwitting offerings of the private information that has fueled Facebook’s skyrocketing valuation, Collegiate Nation isn’t designed as a Facebook alternative, but as a staunch anti-Facebook community. It is college-only, as the name vaguely suggests, like many nascent networks who see opportunity in the fertile environment that served as their target’s incubator.  While free during this phase of the launch, it plans to charge a nominal subscription as not to be beholden to ad networks.  And privacy is paramount.  The sign-up form even includes the caveat that non-students who have .edu addresses are committing fraud if they sign up for the service.  If only they were as concerned with the appearance as they are about the sanctity of their network.  Time will tell if traditionally poor college students will pay a premium for a site that looks anything but.

College Only

from the College Only media kit

The final entry in our survey takes a much more… suggestive… approach to the university-only, “walled garden” approach.  College Only, with beta launches at seven schools in time for this fall semester, is the culmination of one NY entrepreneur’s serial attempts to recreate social media phenomena with a student focus.  Combine the features of GoodCrush, a collegiate-oriented Match.com, and RandomDorm, a student-only Chatroulette, with a little Facebook circa 2005 and you have the gist of CollegeOnly.  A quick perusal of the media kit reveals that this is as far from a concerned mother’s creation as possible, calling itself the place where “student bodies connect”.  With the opportunity to post anonymously, as well as the promise of only light moderation, CollegeOnly may find its audience, but it may also find itself with the same privacy issues that once plagued Facebook, campus-exclusive or not.

While similar in goal if not execution, none of these would-be Facebook killers solves the perceived problem in the same manner.  And while that’s a good thing for surveys such as this, the ultimate question of which approach most closely reflects the desires of the marketplace, especially a fickle one like the 18-24 set, will play out over the next few years.  In terms of scope (and no longer being an undergrad), I’ll be keeping my eye on Diaspora.   Just remember, MySpace was once the king of the social media jungle and while it lacked Facebook’s vision (or luck), it never made the type of mistakes that Facebook has over the past year or so.  You have to believe an empire of a half billion users can fall.
The question is:  Do any of these new networks have what it takes to be the next Facebook?

As always, I welcome your thoughts and comments, leave them below or email me @ Thomas AT FeedbackAgency DOT com.

- Thomas (@thomasmcdonald)

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Higher Education Checks Into Foursquare

August 31st, 2010

A few interesting higher education-related news today show the emergence of “place” and geolocation as an interesting angle and channel for communicating with and meaningfully engaging new students.

First up, the University of Oregon spiced up Welcome Week with an interesting use of Tips, a special school-only badge and a self-guided tour of campus. About Foursquare gives details:

As part of the “Grand Tour,” the Oregon Duck has left tips around campus that will highlight some features of campus that students may not know about…Students who friend the Oregon Duck and check in at all 10 locations with tips on Friday, September 24 can show their checkin history to redeem a real-life InDUCKted badge. The badge is good for 20% on Oregon Ducks sportswear at the Duck Store.

The University of Nebraska at Omaha is using a microsite in conjunction with Foursquare to encourage students to visit alcohol-free businesses in the area. The effort includes special deals for the students checking in and promotional opportunities for the participating local businesses.

This isn’t the first time colleges have embraced Foursquare as a means to encourage students to interact with their environment. Recently Foursquare made custom badges for Harvard to correspond with custom tips, info and of course to allow officials to track participation.

“Harvard is more than classrooms and buildings. It is an interconnected community of people, ideas, and experiences, and we are actively pursuing ways to enhance those connections,” said Perry Hewitt, director of digital communications and communications services for Harvard Public Affairs and Communications.

What better assets to combine than a tech savvy community and a collection of buildings in an educational realm constantly under evolution away from brick-and-mortar. The concept of “place” online helps marry the importance of physical location with the information flow of the virtual space.

Oddly enough, despite the recent debut of Facebook Places, Facebook simply Facebook debuted Facebook Universities, a special Page dedicated for interacting with the facets of your educational community except for Place and dumps you immediately on the “Deals” tab – so you can interact with sponsored brands before you get to your provost. Sigh. We assume there’s more to how colleges can use Places and of course there will be check-ins regardless.

How next Fall will look for colleges and universities, when the hundreds of millions of Facebook check-in and Foursquare and others are only more rampant, will be the true test. How will your institution watch, research, strategize and take advantage of these trends? Throw us a line, we can help.

-Dean (@dbrowell)

P.S. We would like to lift up one of our favorite blogs, “About Foursquare” which is one of the quickest to deliver media sites on Foursquare developments. Check it out.

af


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Anna’s Social Media Picks of the Week (08/27/10)

August 27th, 2010

Do you have time to search the web everyday to find the newest social media tools? If the answer is no, then you have come to the right place. I have searched the World Wide Web for social media information all week, and stumbled upon a few favorites along the way. Here are my picks of the week:

Madison, WI’s ‘Ride the Drive’ with Lance Armstrong
http://www.twitter.com/ridethedrive
http://www.facebook.com/ridethedrive

-Anna (@alucas9)

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