Feb
01

Feedback’s Greatest Hits 2013, Vol 4

by Feedback

Another week has passed and it was full of services publishing updates and upgrades to their products. Here’s a recap of what happened:

Pinterest is testing out a new look

Pinterest tweaks and updates their look in a new test.

Instagram Asking For Your Government Issued Photo IDs Now, Too

Er… We’re sure THIS will help people sleep at night after the recent Terms of Service fiasco.

Facebook app for iOS gets voice and video recording, voice message support and improved Nearby tab

Quite a few updates for the Facebook mobile app including uploading video natively, voice messaging and tweaks to “nearby” features.

Foursquare launches dedicated iPhone app for US businesses, with analytics, local updates and more

GREAT development for Foursquare brands!

Facebook: 500,000 Pages have used Promoted Posts, 70% become repeat advertisers

…but you do have to use them wisely to get the best results. Like any paid media, it takes research and savvy – but unlike many media buys, this one you can tweak on the fly as much as you like. It pays to pay close attention.

OpenTable acquires Foodspotting

OpenTable eats up foodie social tool Foodspotting… (add in a rimshot here).

As always, we use our Facebook page and our Twitter account to share the latest headlines. Be sure to follow us to always get our latest comments on the news!

 

Jan
25

Feedback’s Greatest Hits, Vol 3

by Feedback

Twitter and Facebook, as always, seems to steal the spotlight, but these two weren’t the only newsmakers this week. Here’s the rundown of some of the stories we watched this week.

Twitter releases Vine for iOS

No. Nope nope nope.

Sorry, Vine is interesting. It’s even “revolutionary” if you are a stop-motion animator. But in terms of adding to Twitter’s arsenal? It’s Sherlock to Mac OS8 – handy for a certain percentage but completely left alone otherwise. It’s not ideal for capturing anything as-it-happens (unless you happen to know it will only last 6 seconds or last long enough to plan it); it’s not great for just Gif making because of everything it DOESN’T do. And to me the most damning lack comes from trying to reinvent Tweet-video without allowing you to naturally use existing video. So if you take, say, 7 seconds of video in your regular camera, you can’t use that on Vine. You have to capture it natively on Vine.

So not only does Vine need to convince me (and the average consumer) to use Vine to capture video, it needs to convince me I should sacrifice capturing something in the moment with a normal camera in favor of a new interface, platform, etc. If you can’t plan out your moment, at least a little bit, Vine is an awkward waste. And if you CAN plan out your moment and take advantage of the hold-to-record artistic possibilities, then you will be thrilled as to what it can CREATE as an application… but as for an entire community all its own built around you? Um, good luck.

If Vine can 1) Allow editing of existing video and 2) Just let us record Vine(s?) inside the Twitter app than I feel like something can get started. Otherwise this is a fun test app. Maybe TwitterLabs is a thing and we can get excited about lots of things and innovations to come – or maybe they’re expecting way too much out of a tangential idea.

Well, that was fast!

Global contender Line enters the U.S. with the features of Facebook’s newly rejuvenated Messenger (complete with voice calls). Of course it also brings what Facebook DOESN’T have: stickers of bears “a shy balding man surrounded by little sparkles and flowers” – you can’t make this stuff up.

Facebook tops Google Maps as the number 1 US mobile app

And Facebook didn’t just beat regular-old Google, but specifically Google Maps… which also shows how dominant THAT channel is (an important point for us as we beat the geolocation drum so loudly).

Tumblr upgrades to inline compose windows

A slick tweak!

Twitter modifies embedded tweets

Further reading: More on the implications of the embed twweaks and the standardization of how you see a Tweet

Facebook launches a new conversion measurement

An important and helpful new measurement available to Facebook ad buyers!

A much deeper analysis than your typical “guru” might think about – but an important one. Look closer into that “Puppy” viral image you saw last week.

What can studying viral culture from 200 years ago tell us about viral culture online today? As it turns out, the impressions Cordell has formed studying a period so long ago are exactly those that would lead you to believe that Twogirlsandapuppy would have a chance at catching on, but would at the same time lead you to dramatically underestimate the velocity and degree to which it would do so. Nineteenth century viral culture is quite like today’s Internet culture. And then again, it’s something totally different.

We use our Facebook page and our Twitter profile to comment on the social media and technology news of the moment! Add us to catch our reactions to stories of the day!

Apr
09

Facebook: ‘We Bought A Social Network’

by Feedback

The technology news out today is bigtime: Instagram is being bought by Facebook for $1 billion in cash and stock, the Big Man announced today. It’s a development that has people (including us) wincing at what could become of the fun and simple photo-sharing service for iPhone and, as of last week, Android.

We wince only because Facebook and big companies before it have consistently proven their wonderful ability to run the companies they buy into the ground or shut them down and integrate the technologies into their own platforms.

But should we expect the same this go-’round?

This acquisition is the most notable one in the world of social media since Google bought YouTube for $1.65 billion, and YouTube is still around much like it was before the acquisition: independent and potentially even better than before, just part of the Google family of products.

We’d hope (and it would seem) that the Facebook-Instagram deal mirrors that of Google-YouTube. According to the post on Zuckerberg’s page, the company understands that it can destroy Instagram if it’s not careful:

“…we need to be mindful about keeping and building on Instagram’s strengths and features rather than just trying to integrate everything into Facebook. That’s why we’re committed to building and growing Instagram independently. Millions of people around the world love the Instagram app and the brand associated with it, and our goal is to help spread this app and brand to even more people.”

So, to that end, some thoughts on what could become of both sides:

- Instagram isn’t going anywhere anytime soon. Facebook is well aware that it has the ability and power to stupidly ruin a good thing, and it doesn’t want to do that. Instagram founder Kevin Systrom reiterates this message, too.

- Facebook users will probably get Instagram filters and better editing features at some point, so prepare to see more pictures of your friend’s kids, only with various filters and blurry parts.

- This could mean the first real domino in Facebook rolling out tags for photos, giving the standardization of tagging huge legs for the future.

- You have to wonder if the Instagram “Heart” will become a Facebook “Thumbs up.”

- Facebook is already the No. 1 photo upload site on the Internet, and this purchase will only strengthen its position there over rivals such as Google+. This could potentially hurt Twitter, too, though Instagram allows for sharing on that site and will continue to do so. Too early to tell.

- It could also mean a death blow to Flickr, which, while popular with photographers, you hear less and less of over time. It’s just not as social and doesn’t have the traffic or mobile friendliness. (And there are other services besides Flickr, as well.)

- It’s likely any real significant development from this won’t be visible for a year or more, but you may see some early tweaks to image sharing on both sides in the first six months.

More than likely, the most notable change to Instagram will be for the founders themselves, who are joining Facebook under terms of the deal: After two years out on their own, they now have bosses.

Aug
18

Anna’s Social Media Picks of the Week (August 19, 2011)

by Feedback

The social space online changes rapidly. Feedback stays on top of emerging media news so you don’t have to. Here are the must-read social media articles of the week of August 14, 2011. Read More »

Apr
27

Instagram-plification

by Feedback

Few social services have risen as quickly to the level of Instagram, the photo sharing app for iPhone (and Android at some point) that has grown to more than 3 million users in the seven months of its existence.

Read More »

Apr
02

Color Me Unimpressed

by Feedback

So, ever wonder what $41 million gets you these days?

Apparently – if the Color app’s recent announcement is any indication – it gets you quite a bit of hype. The concept behind Color is important. But its execution is nothing to write home about.

(Photo: Some photos from around the Feedback office, as well as one that we uploaded that was not taken here - a loophole in Color's reason for being.)

Color offers what it claims is a breakthrough new social networking application for geo-tagged pictures. With the free app for iPhone, you take photos as a group, and anyone within 150 feet of one another can see the photos that others have taken on their device. Photos are posted without any sort of authentication. The makers of Color recommend that users not use the app alone.

And by alone, what they really meant to say is “don’t use Color unless you are hanging out with your anti-social friends in a public place” or perhaps, “don’t use Color unless you would otherwise tweet what is happening, while it’s happening, with people besides those within 150 feet of where it’s happening.”

Not only is every photo you upload to the service sent free and clear to whatever cloud Color is using to store the photos on, but there are no restrictions on who can see or join groups while you’re at locations. There’s even a well-published workaround to being able to eavesdrop on groups formed at any location, no matter where you are.

Pretty logo, though.

What’s more, photos can even be selected from the iPhone’s camera roll, enabling users to break from the spirit of the app, which is taking pictures based on the place you’re currently located.

My initial thoughts on being able to take pictures with a handful of people at once is that Color is more of a toy than a realistic tool for most users’ social media arsenal, but there are some advantages a product like this could have after it has been more refined.

However, Color falls short of being able to claim any sort of victory in the location space, despite the claims by the tech press. In the end, combining a sub-par and confusing application, numerous privacy concerns and a poorly executed though unique idea seems to do nothing but feed the tech bubble trolls of the media.

-Brad (@bcarr)

Feb
23

Attention Spans and Paid Content in an Era of Hyper-24/7 News

by Feedback

As someone who consumes a lot of news (and news about the news industry), I’ve recently felt like I’m on news overload.

To be honest, I’ve actually started falling behind in my knowledge of what’s happening in the world. And I can’t be the only one. After thinking about it (even mapping it out on some paper), I’ve come to the conclusion that it’s not the news’ fault that I can’t pay attention to it all anymore. News is always happening; the problem is with technology.

Consider the political demonstrations going on in the world. I followed the Egypt crisis to the extent that I understood what bearing it had on America, but as for Libya and Wisconsin, quite frankly it’s bad timing for the American attention span. Most of us have moved on, and are hoping for the best in those places (or, ignorant as it may be, just not caring either way). There’s too much else going on (hear about Bieber’s new haircut?) to pay attention to it all (we’ll just hope the Wisconsin thing doesn’t cause a shortage in cheese production).

Point is, we are constantly hounded in an era of not only 24/7 news coverage, but hyper-24/7 news coverage. We’ve always talked about how advertising is thrown in our faces all day long. Now it’s the news.

We’re all aware that we live in a time where simply pulling up a social network will cause an onslaught of the latest news coverage, giving us accessibility that we didn’t have even a year ago. Furthermore, if you own a tablet or iPad or browser-capable handset, you’ve likely stumbled upon the numerous apps available at your disposal for news consumption, with cool names like Flipboard or Zinio.

It’s out of control. News aggregators and apps and social networks are supposed to make it easier for us to find, read and share the news, but technology is starting to make news consumption and distribution more complex. By now, most Americans are starting to settle on a small number of ways to get the latest scoops: they may read a newspaper, or browse a news website. Some also rely on interactive media, be it a morning email, a shared article by an acquaintance, or an RSS feed. The tech savvier of us will use a combination of these services for news, including some of the more niche apps for iPads and iPhones. I’ve started narrowing the services I use to get news to simplify my own news-getting life, which I hope makes it easier to stay on top of things.

The concept of news services oversaturation is going to further complicate the news industry for media companies, some of which are starting to – for perhaps the first time in years – experiment yet again with paid-content models. A decade or so ago, when news companies hopped on the web and thought it’d be cool to charge for content or made people register to read, the model failed hard, due to the fact that people simply think news from a website should be free, they could perhaps find it elsewhere, or there was a paper with the same article nearby.

It’s a different world now. Newspapers and magazines aren’t sitting around homes or offices like they used to, giving publishers an open door to charge for content. If the process is kept simple, people will register on a website these days, but really only to allow them to comment or perhaps get a daily email or restaurant deal.

Yet asking people to pay could be an even harder sell this time around, as there are multiple ways to consume and various places to find news. Add on top of that our waning attention spans (who reads an entire article anymore?) and news being thrown at us constantly, and the idea of pressing the Pay Button for one story becomes one heck of a daunting click. The concept of sharing through interactive media is new, too. Media companies are seeing higher traffic to their websites because of shared articles through social networks, which means more impressions for advertisers. But you ever click through a shared news story only to find that you have to pay to read it? Back Buttons have never been hit faster.

Richmond-based Media General will be one of the first news companies in the nation to use Google’s new One Pass service, allowing the company’s flagship paper, the Times-Dispatch, to set terms and pricing on select content.

Charging for a single news story is going to prove unsuccessful, as – let’s hope – I’m sure any media company is well aware by now. Even charging for in-depth investigative pieces is going to be a stretch for many readers who don’t have the time or interest to read or the desire to pay, unless the cost can be kept to mere pennies. My hope is that paid content at Media General or other companies would be stuff like vital public court documents that are of value to business owners (as Richmond BizSense does), or stories about public officials’ salaries. It’s content you may desire, but would take lots of legwork to find on your own.

For most people, the concept of being charged for online news is a frustrating and an even alienating concept. Unfortunately for the publication paying lots of money to create valuable content, it comes off as greedy if other media outlets are giving away similar news for free. The money problem for newspapers is that they aren’t just paying the cost of running a website, they’ve still got to pay for the print edition’s production and the costs of running a newsroom. Online ad revenue can support a website, but it can’t support a website and a newspaper’s overhead.

Worse still is that the individual news outlet no longer matters to news audiences. Consumers aren’t going to a single place for the story anymore, they are visiting aggregators that have multiple versions of the same story for their choosing, using apps, or being referred by friends from their Facebook pages. Audiences already pay hundreds of dollars each year for Internet access and applications, they don’t have the attention spans they used to, and rarely does anyone sit down and read entire articles anymore. Many of these behaviors for consuming news are not what they were even six months ago.

News creators are focused on how much their news is worth. News audiences are concerned with how much their time costs. Hopefully, the two can meet in the middle.

-Jeff (@jephkelley) Note: Jeff was a business and tech reporter at the Times-Dispatch, reads it online and on its iPhone app, and has faith that the T-D and other media outlets can make the paid content model work.

Mar
26

Anna’s Social Media Picks of the Week (03/26/10)

by Feedback

Do you have time to search the web everyday to find the newest and coolest social media tools? If the answer is no, then you have come to the right place. (& if the answer is yes, leave a comment with your favorites). I have searched the World Wide Web for social media information all week, and stumbled upon a few favorites along the way.

Here are my picks of the week:

Bing & Google Maps:

This week, Bing launched a Foursquare app, which allows people to see tips and comments on places from Foursquare users. This is part of Bing’s larger Map Apps feature, which allows Bing to bring relevant data from their partners into their maps. Google Maps was also mentioned this week, they’re testing out including hotel prices on Google maps.

More Bing News:

Other changes to Bing were announced this week. They have added a Bing Box to their search results. For popular search categories (such as celebrities, cities, companies, musicians) the Bing Box will include the official website of the top search result, as well as other relevant information. Bing also announced that there will be a new set of search appropriate tabs under the search bar, and a new page dedicated to automotives.

Twestival 2010:

Thursday was Twestival 2010, a global event where tech & social media savvy people gather together to raise money for charity. All proceeds from the events that took place went to Concern Worldwide, an organization dedicated to reducing suffering & eliminating poverty. Why it matters: It helps raise money for charity, raise awareness for the cause, and paves the way for more social media fundraising campaigns.

Digg’in the iPhone:

Digg’s iPhone app launched this week, and within 24 hours became the #1 news app worldwide. Digg is also incorporating social media into their awareness campaign. They’re giving an iPad away everyday for two weeks. All you have to do is follow taptaptap on twitter and tweet about the app. To learn more about the give-away go here: http://bit.ly/a4ywsG

Twitter’s Contributors Feature:

Twitter has finally started rolling out the contributor feature, which allows multiple people to tweet from one account while still having their individual names noted. As TechCrunch noted, “Contributors is thought to be part of Twitter’s plan to give premium features to businesses.”

-Anna (@alucas9)

Nov
23

Twhere in the World: Geotagging, Caching, Privacy, Partners & Twitter

by Feedback

Twitter has finally, after an announcement earlier this fall, thrown the switch on an API allowing for Tweets to carry a tag for your specific location where the Tweet is sent from. Here’s the setting:

Opt-in for Geotagging

This means all sorts of potential uses, from even more specific community uses to a very robust search angle (ReadWrite Web does a great run-down here). For now we’ll have to watch as the first to bat roll out the feature in third-party applications – Twitter hasn’t actually devoted any new features on their own website toward the feature. In fact, even their more powerful search tool (based on Summize, R.I.P.) still bears the older location-search based on the city users name in their account.

One of my questions with the opt-in model is whether opt-In refers only to whether my Tweets communicate to the public where I am—in other words, does Twitter have a way to know where I am even if I’m not including it in my Tweets? Before last week they tweaked the privacy policies of Twitter users to nod to Geotagging:

“You may choose to note your location in your Tweets and in your Twitter profile. You can control your location information in your account settings.”

Seems clear that it truly is turned off from a Tweet standpoint- but is there an angle where you have not chosen to make information public but Twitter could still collect it? In Twitter’s policies there is an interesting line:

“Most of the information you provide to us is information you are asking us to make public.”

Huh. “Most.” Hmm.

“We engage certain trusted third parties to perform functions and provide services to us. We may share your personal information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to obligations mirroring the protections of this privacy policy.”

A thorough description of Geotagging on Twitter exists on their Zendesk help forums here. In it one can find a few key phrases that aren’t as comforting:

“Anyone can see it: even if you delete it, we cannot guarantee it will be removed from every partner.”

Translation: Twitter has “partners” that will be caching (or already are) your Tweets. Note the language change here – they specifically refer to “apps” and “application developers” prior to this in the piece, but in this line they use the word “partner” explicitly. Given recent announcements by Microsoft, Google and just last week Yahoo, this bodes well for the longevity of Tweets being extended beyond the short shelf life they have now.

“Turning it off does not remove historical data. You can, however, remove all of your prior data.”

Translation: Twitter sees a distinction between “historical” data and “prior” data. This may seem confusing, but it’s an important point when you look at it in context of the “partner” comment—Twitter may not be the one archiving its history.

In the section, “How do I remove location information from a tweet?” they instruct:
There are two options for removing location data:

“Delete the tweet”

or:

“Remove all of your location history by clicking the ‘delete all location data’ button on your settings page. This can take up to 30 minutes, but it will scrub all location information from prior tweets completely. It is good to note, however, that this does not guarantee the information will be removed from all 3rd party application’s copies of the data.”

Translation: If it takes 30 minutes, this means they have to scrub the location from each Tweet, insofar as a “Tweet” is an archived and distinct piece of data that has several moving parts. It does make me wonder whether this signals an opportunity to have discrete parts to Geotagging rather than just the binary on or off. For example, perhaps I just want to indicate the city rather than my exact location (and don’t want to go through the tedious process of updating my account profile every time)? This kind of nuance has been available with Brightkite for years now, it will be interesting to see where Twitter goes and how quickly others like Foursquare can adapt and incorporate.

Geolocation is certainly a good thing, and exactly what we knew Twitter had to add. Watch how fast Facebook starts pulling back the curtain on what they’re working on. But in the meantime: Does all this mean custom ads based on Geolocation? Tweeting habits crunched and analyzed by Twitter and “partners” for all sorts of advances? Lots of ways this could shake down. Grabm your popcorn folks and watch what plays out as the app developers scramble to let your holiday travel Tweets tell us you’ve gone over the river and through the woods…

-Dean (@dbrowell)