Aug
18

Anna’s Social Media Picks of the Week (August 19, 2011)

by Feedback

The social space online changes rapidly. Feedback stays on top of emerging media news so you don’t have to. Here are the must-read social media articles of the week of August 14, 2011. Read More »

Oct
19

On Geolocation: Excerpt from GRID Magazine

by Feedback

From Richmond GRID (@richmondGrid), Autumn Issue:

Excerpt below from a feature on geolocation apps, popularity and more from Feedback, Inc’s Dean Browell (@dbrowell).


So who’s in your pocket these days – Foursquare, Gowalla, Yelp, Facebook Places, or other?  Why one over the other?

I’m partial to Foursquare, interested in ShopKick, find Yelp helpful and will try anything.  Just watching the landscape.

So what’s the deal with Facebook Places?  Plan to use it, screw it, or could you care less about those knuckleheads in Palo Alto.

It’s important to not get distracted by just the check-in aspect.  Geo-location and even Facebook Places‘ role in it will be just as important for what it does for any of the 500 million + average users who never check in but nevertheless ends up impacted by the check-in data of others, such as choosing a restaurant or hospital based on who has been there or seeking the testimonial of a friend who they’ve seen has been there.

Who do you hope prevails in the geo wars?

For Foursquare and all the more geo-dedicated apps, there’s a long and storied history of innovating specialists having a place in the discerning consumer’s mind.  Just ask Apple or the entire craft brewing industry.

If you were sitting in the captain’s chair over at Foursquare or Gowalla, what would you say to Zuck?

“You were supposed to just take Microsoft’s money.”

Read the full article here…

Find more Feedback thoughts on Geolocation here…

Jul
07

Layers of Place

by Feedback

Yes, it’s that important… run, do not walk to read this article over at ReadWriteWeb:

Foursquare Launches Location Layers

Some of you may remember me crowing over augmented reality in the last year, and certainly everyone has heard my emphasis on the concept of place and location… as predicted, these are all converging and in some really remarkable (read: cool) ways.  Take a look.

-Dean (@dbrowell)

Apr
13

Twitter Lets The Tweet Be The Ad With: “Promoted Tweets”

by Feedback

Twitter announced Tuesday the first phase of paid advertising with, “Promoted Tweets” (read more on their blog here).

Twitter’s ad model for Promoted Tweets is based on a per-thousand buy of viewers who will see a Tweet at the top of their search results that has been chosen for “promotion” by a paying company. This result will reside at the top regardless of when it was posted, meaning companies can circumvent the deafening cry of other Tweets about the same subjects that could bury their comment over time or over frequency.

This also makes for an interesting paid-placement opportunity for dealing with public relations nightmares, or quickly reacting to industry or popular trends, shoe-horning in a brand’s thoughts into every search.

The actual form of the ad? Essentially it’s just a “Golden Tweet” or “Timeless Tweet” that has all the same properties of a normal Tweet, plus “promoted” tag, that allows for interaction as normal and obeys all rules except for the chronology. Presumably this timelessness is how it will be inserted even in search queries from third-party applications.

One underreported function is that company’s appear to be able to promote Tweets they didn’t generate. In other words, a Tweet selected for promotion may be an incredibly positive review, for example. Consider industries such as healthcare, where slim official Tweeting by hospitals means meaningful Tweets are buried under a flood of job posts, etc.

Promoted Tweets is an interesting and unique development from Twitter, who before now has eschewed advertising and frequently stated they were interested in models that did not deviate from Twitter’s core functions (i.e. an integrated advertising design rather than interruptive such as banner ads). The success of Promoted Tweets and the other models coming in subsequent “phases” remains to be seen, but in my opinion appears promising.

-Dean (@dbrowell)

Apr
01

Another Day, Another Facebook Page Shakeup

by Feedback

Facebook is adding a side wrinkle to recent talk about Pages (such as the effect of location and possibly changing the “Fan” role that we’ve been blogging on lately) by adding an average-user created category of Pages called, “Community Pages.” Check out the AllFacebook.com story here for more. It’s just for general concepts and fuzzy categories rather than brands, and if it attracts attention it lives on without an administrator.

Wow- a page where you lose admin & publishing rights if it becomes popular? Um, no thanks!

This isn’t a total surprise and in some ways already exists with some of the rogue Pages on certain topics or issues (especially those that essentially used to just be Groups); but it is kind of strange that Facebook would build in a tripwire of popularity that strips control from the original admin. Don’t use these to flex ideas you’d like to retain, folks!

-Dean (@dbrowell)

Nov
25

Positive Feedback – November Selection

by Feedback

Richmond, VA – November 25, 2009

Feedback LLC today announced its November ’09 charitable contribution has been sent to the Central Virginia Foodbank (CVFB), a non-profit organization that provides food to 31 counties and 5 cities in central Virginia, including the Richmond Metro area.

“We have been blessed in so many ways and are thankful to be living in Virginia,” said Jeff Thompson, President & CEO of Feedback, “and we want to make sure we are helping others who need a hand. This Thanksgiving, we encourage other businesses in Richmond to contribute to this outstanding organization.” Click here to make a donation. Find them on Twitter here: @cvfbfeedmore.

Each month, a portion of all revenues received by Feedback is donated to different charities around the United States, and the company welcomes suggestions for recipients of future donations.

Feedback LLC is a Richmond, VA-based company providing advanced social media services to leading advertising agencies and PR firms.

-Jeff (@ideaman)

Nov
02

Positive Feedback

by Feedback

Richmond, VA – October 31, 2009

Feedback LLC today announced its October ’09 charitable contribution has been sent to Education Through Music, a non-profit organization that provides musical instruments and music education to disadvantaged youth in New York City, San Francisco and Los Angeles.

“Since our inception, it has been, and will continue to be, a priority of Feedback to give back to the community,” said Jeff Thompson, President & CEO of Feedback. “In these current economic conditions, this obligation is more important than ever as we strive to positively affect the lives of people around the country.”

Each month, a portion of all revenues received by Feedback is donated to different charities around the United States, and the company welcomes suggestions for recipients of future donations.

Feedback LLC is a Richmond, VA-based company providing advanced social media services to leading advertising agencies and PR firms.