Posts Tagged ‘Feedback’

New Clients On Stage: Feedback’s Client Roster & More

Wednesday, March 3rd, 2010

We’re beaming over here with new clients, super-interesting research and incredible partners lining up to make 2010 a banner year already. And over Twitter today we announced, “We can see clearly now, another new national client!”

Often people ask: “But Feedback, how come you don’t trumpet every new client or have a giant client list clearly displayed on your website?”

The answer is simple: It’s not about us. We generally don’t publicize our clients because often we are working behind the scenes. We have all sorts of relationships with agencies, firms, consultants and even a few direct clients. And while with some we are incredibly visible, in others we’re not. In our company’s life so far we have worked with a roster of national and international clients as well as firms of all shapes and sizes (located in major cities around the US as well as many here in our home state of Virginia). We have taken on many different industries such as healthcare, automotive, education, craft brewing, technology, incredibly localized communities and more. We’re able to share some names and will if you’re interested, just drop us an email (contact at feedbackagency.com) or call (804-893-3437). But for now we’ll just be us engaging with all of you on here  thankyouverymuch.

All that said, every now and then we’ll tease out some good vibes as we grow. The great thing is, this wasn’t even the only good news this week. We’d like to thank all of our amazing partners, friends, fans and followers as well as warn them: Hold onto your hats, you ain’t seen nothin’ yet.

-Dean (@dbrowell) on behalf of the Feedback crew, old and new

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Anna’s Social Media Picks of the Week (02/26/10)

Friday, February 26th, 2010

Anna’s Social Media Picks of the week

Do you have time to search the web everyday to find the newest and coolest social media tools? If the answer is no, then you have come to the right place. (& if the answer is yes, leave a comment with your favorites). I have searched the World Wide Web for social media information all week, and stumbled upon a few favorites along the way.

Here are my picks of the week:

Facebook Pages & Google Real-Time Results:

This week, Google has started including Facebook Pages in their real time search results. Google announced this via status update on Wednesday, stating that “Public status updates from Facebook Pages now in real-time search: http://bit.ly/6YpCdy More about Facebook Pages: http://bit.ly/aYnAxf 04:10 PM Feb 24, 2010.” As of now, Facebook’s public user updates are not displayed on Google, but Twitter and MySpace updates are.

Rickroll Removed—and Brought Back:

This week, the original Rickroll video was removed…and then brought back. Earlier this week, the original “rickroll” video was removed from YouTube due to a copyright violation. The removal of the ever so popular (with over 30 million views) video of Rick Astley’s “Never Gonna Give You Up” caused a bit of a stir over the internet. But not to worry…it’s back! It was mistakenly flagged by someone and is back of for your viewing pleasure…or displeasure

Facebook Patents the News Feed:

Facebook has patented the news feed! The patent, which was awarded to Facebook on Tuesday, gives Facebook executives the rights to “dynamically providing a news feed about a user of a social network.” This could have serious implications for other social networks. Read more about the patent and what it could mean in this ReadWriteWeb article.

What Not to Do with a Twitter Account:

If you’re going to invite people to follow your company on Twitter, you might want to make sure you give them the right Twitter handle. As Mashable reported this week, Denny’s Restaurant Chain made this mistake on their eat-in menus by inviting customers to “Join the Conversation” and follow @dennys on Twitter. The problem? @Dennys is the Twitter handle of a Taiwanese Twitterer named Dennys Hsieh, not Denny’s official restaurant account. Oops!

Who’s Using Social Media?

Well the largest 100 of Fortune 500 companies are. As Mashable reported, a new study completed by PR firm Burson-Marsteller, found that 79% of Fortune 100 companies use Twitter, Facebook, YouTube or corporate blogs. 2/3rds have a Twitter account, over 50% have a Facebook fan page, 50% have a YouTube channel, and 33% have a corporate blog. The article also stated that There are a bunch of other interesting stats in the study — including proof that consumers actually do like to engage with companies via social media, making all those channels worthwhile.

-Anna (@alucas9)

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Dean & Jeff Take Over Anna’s Social Media Picks of the Week (02/19/10)

Friday, February 19th, 2010

Do you have time to search the web everyday to find the newest and coolest social media tools? YES. If the answer is no, then you have come to the right place. Anna JEFF AND DEAN searched the World Wide Web for social media information all week, and stumbled upon a few favorites along the way. Here are my OUR picks of the week, hosted by Dean Browell (and EXTRA CREDIT POINTS to those who identify where our intro noise reference comes from):

Robble Robble:

One of the funniest critiques of the Foursquare “check in” craze we’ve seen… As people Tweet that they are at a location, PleaseRobMe.com aggregates those check-ins to make the point that you just admitted you aren’t home.

Facebook #2 in Visits, #1 in Attention/Engagement:

Maybe this whole social media thing is just a fad… But probably not. Looks like it’s truly becoming what the web just is in some ways. Facebook just overtook Yahoo for the #2 spot for website with the most visits and if you’re looking at pure attention and engagement it’s already #1.

PR vs. Social Media:

Kevin Smith’s embarrassing Southwest Airline problem turned into a he-said-she-said that proved doubly embarrassing for the airline who not only erred in their original judgement against Smith, but in multiple attempts to clean up their mess online. It exemplified the power of the Tweet and the helplessness of PR spin when up against social media. Need a better example? Richmond has it’s own going on right now.

Simple Tourism on Foursquare:

There’s a great article on how destinations can use Foursquare to market themselves. I love the one about helping visitors fulfill their “bucket lists” in particular.

BONUS - Facebook | New Privacy Controls for Your Applications:

Facebook might be a bit of a mess right now, but at least we can keep our friend’s Farmville Zombie Mafia Ninja’s out more effectively.

Don’t have any sympathy for Anna, she’s where the photo above was taken. We’re busy putting her mouse in a jello mold.

Dean (@dbrowell) &  Jeff (@ideaman)

for Anna (@alucas9)

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Anna’s Social Media Picks of the Week (02/12/10)

Friday, February 12th, 2010

Do you have time to search the web everyday to find the newest and coolest social media tools? If the answer is no, then you have come to the right place. I have searched the World Wide Web for social media information all week, and stumbled upon a few favorites along the way. Here are my picks of the week:

Foursquare & Zagat:

Last week, Foursquare teamed up with Bravo! TV. This week, they’ve partnered with Zagat (a restaurant review and rating website). Users can now follow Zagat on Foursquare, and get insider tips and reviews on restaurants located in New York, San Francisco, Los Angeles, Chicago, and Boston. There’s also a Zagat foodie badge that can be earned by dining at Zagat rated restaurants.

Tweet Growth:

A month ago, we saw stats that Twitter wasn’t growing. This week, there’s new stats out saying it is. The newest study, done by Pingdom, looked at the amount of Tweets being generated, and took into account all Tweets, including those form third-party Twitter applications. There was the key findings of the study (via Pingdom):

  • December 2009 was the first month Twitter processed more than one billion tweets (with 1.036 billion tweets)
  • January 2010 had 16 times as many tweets as January 2009
  • The activity on Twitter has doubled since August 2009
  • January 2010 saw more tweets per day (39.5 million) than the whole of September 2008

Google Buzz:

Most of you have probably heard some buzz around the web about Google Buzz. This week, Google introduced Google Buzz, a new social tool that allows you to share updates, photos, videos, and more…all via Gmail. You can share items publicly with the world, or privately with friends, and you can also connect Buzz with other sites such as Picasa, Flickr, Google Reader, and Twitter. Watch this video to learn more about Google Buzz.

Google Buzz Kill?:

Not all the buzz surrounding Google Buzz is positive. Articles such as What’s Wrong and How to Fix it, Google Buzz Privacy, and Google Buzz? More Like Buzz Kill, shed light on some of the issues with Google Buzz. A major concern was that privacy settings were too complicated to change, so on Thursday, Google fixed that issue. As for Google Buzz in general? The verdict is still out on whether it will catch on.

Bonnaroo:

If you know Dean Browell (@dbrowell) or follow him on Twitter or Facebook, you probably know the entire Bonnaroo line-up. Why? A.) because well…he loves Bonnaroo B.) Because Bonnaroo was very savvy about how they spread the word about their line-up. Bonnaroo used MySpace to slowly trickle out the news of whose performing at Bonnaroo. Announcements began and 12pm on Tuesday, and didn’t end till 9 pm, which meant people were abuzz all day about specific bands that had been confirmed. This kept Bonnaroo in Twitter trending throughout the day, kept people talking about Bonnaroo, and got everyone even more excited about the upcoming festival.

-Anna (@alucas9)

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Anna’s Social Media Picks of the Week (02/05/10)

Friday, February 5th, 2010

Do you have time to search the web everyday to find the newest and coolest social media tools? If the answer is no, then you have come to the right place (and if the answer is yes, leave a comment with your favorites). I have searched the World Wide Web for social media information all week, and stumbled upon a few favorites along the way. Here are my picks of the week:

Super Bowl & Social Media:
This Sunday is marks the 44th Super Bowl. & from a social media perspective, this Super Bowl is unlike any other. Pepsi decided to create a large social media campaign in place of a super bowl spot, companies, such as Coca Cola, are using social media to generate buzz around their Super Bowl spots and the NFL is even getting fans involved socially. The NFL created hashtag #SB44, and if you tag your Tweets and Flickr photos with this, it will show up on the official NFL site’s SB44 Page.

Facebook Redesign:

This week, Facebook began rolling out a major homepage redesign. Changes include:

  • The notifications bar has moved to the top menu
  • The left menu is now used to display friends content
  • Search is being emphasized more
  • Easier to view photos, send/receive messages, chat, and interact with gamesRea

Read more from the Official Facebook Blog.

Hovercards:

On Wednesday, Twitter began rolling out a new feature to help improve user experience. Named Hovercards, this feature allows you to see additional information about a user just by mousing..ehem..hovering over the username. You will be able to see the users bio, whether you follow them or not, and easily interact with them all without leaving the page you’re on.

Happy Birthday to Facebook:

On Thursday, Facebook celebrated their 6th birthday. In Zuckerberg’s blog, he wrote: “Facebook began six years ago today as a product that my roommates and I built to help people around us connect easily, share information and understand one another better.” It has grown from that to a global, massively popular networking site. Today, over 400 million people use Facebook.

Bravo & Foursquare

Foursquare is teaming up with traditional media. This week Foursquare and Bravo TV announced a partnership. On Monday, Bravo began offering specialized Foursquare player badges for players who visit any of the 500+ Bravo locations (the locations are based on select Bravo shows.) Bravo also plans to offer incentives and prizes for viewers who participate. It will be interesting to see if other advertisers follow suit and how such badges will change the make-up of Foursquare.

-Anna (@alucas9)

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Anna’s Social Media Picks of the Week (01/29/10)

Friday, January 29th, 2010

Do you have time to search the web everyday to find the newest and coolest social media tools? If the answer is no, then you have come to the right place (and if the answer is yes, leave a comment with your favorites). I have searched the World Wide Web for social media information all week, and stumbled upon a few favorites along the way. Here are my picks of the week:

iPad:

On Wednesday, Apple had their much anticipated press conference, where Steve Jobs introduced apple’s latest product, the iPad. Here’s the facts:

  • 9.7 inch display
  • Runs iPhone apps
  • Can be used as an eReader
  • Holds music, photos, and movies
  • Has Wi-Fi capabilities
  • Comes in 3 different memory sizes
  • Starts at $499

The verdict? Well, according to Twitter, it’s split down the middle. A study from Trendrr revealed that 48% of tweeters reacted positively to the iPad unveiling & 52% did not.

Twitter’s Local Trends:

After a test roll out last week, Twitter has finally made local trends available to all. As of now, everyone can view trending topics for 15 different cities and 6 different countries. So, if you want to see real time results of what’s trending in D.C., or even Brazil, now you can. Worldwide trending is still available, and Twitter is working to get more locations added to the list.  Learn more from Twitter’s Blog spot here.

The Facebook Friend Study:

An interesting study documented this week says our brains can’t keep up with the amount of friends we have on Facebook. It’s similar to a study done in the 1990’s known as Dunbar’s number, which concluded that the human brain is only capable of managing friendships with 150 people. The study is now in the process of being done again, and this time it’s taking online relationships into account, such a Facebook friends. The preliminary findings are out, and the interesting thing is that it appears nothing has changed…our brains are still only capable of maintaining 150 relationships- be it online or offline.

Data Privacy Day:

Yesterday, January 28, 2010, was International Data Privacy Day. Data Privacy Day is a day used to raise awareness and promote online privacy education. Many social media publications “celebrated” by providing a bit of privacy education. AllFacebook has an article on the 5 Facebook Privacy Tips You Need To Know Now, Wired has an article discussing the necessity of safe passwords, and a ReadWriteWeb wrote an article on some of the issues with privacy online.

LinkedIn’s Connection Browsing Updates:

It was announced this week that LinkedIn will soon be rolling out new ways to browse connections. LinkedIn is adding a panel that makes it easier to browse contacts by location, company, or industry. The social networking site  is also tagging connections with keywords, such as “colleague”, “classmate”, and “friend,” and has added an option to browse by recent activity.

-Anna (@alucas9)

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Anna’s Social Media Picks of the Week (01/15/10)

Friday, January 15th, 2010

Do you have time to search the web everyday to find the newest and coolest social media tools? If the answer is no, then you have come to the right place. I have searched the World Wide Web for social media information all week, and stumbled upon a few favorites along the way. Here are my picks of the week:

Haiti Relief

Since disaster struck Haiti this Tuesday, with a 7.0 magnitude earthquake, social media has become a huge mechanism for disaster relief. Here are some ways social media is involved in helping:

- There have been over $5 million in donations to the Red Cross for Haiti, via Text Message

- Facebook pages and groups have rallied support, such as Facebook’s new Global Relief Page

-Google donated $1 million to Haiti Ground Support

- Word of mouth spreading via Facebook and Twitter users

Google Considers Pulling out of China

In December, Google’s infrastructure was attacked. The attack, which originated in China, was an attempt to hack email accounts of Chinese human rights activists. Google has now decided to take a new approach to China. At the risk of having to pull out of China altogether, Google has made the decision to no longer censor results on Google.cn. Read the full Google Blog post here.

I’m with COCO

Last week was all about bra color on Facebook; this week, it’s all about CoCo. You may have heard the rumors that NBC was going to move The Jay Leno Show to later in the evening, pushing back the Tonight Show and The Late Night Show. Conan O’Brien wasn’t the only one upset by this decision- his fans have taken to social media to spread their disapproval. “I’m with CoCo” is a Facebook Page dedicated to supporting Conan regardless of what happens with the network…and it already has over 150,000 fans.

Growing Matters

Growth matters to Facebook, which is trying to expand our friend lists. This week, Facebook has made the automatic friend finder front and center on your news feed, showing three of your current friends who have used this feature, in attempt to get you to use it too. Growth also matters to Twitter, which is defending their growth. On Monday, Mashable posted an article showing stats on how Twitter hasn’t grown for several months. On Tuesday, Twitter co-founder Evan Williams tweeted about how usage is on the rise:

“Across all metrics that matter, yesterday was Twitter’s highest-usage day ever. (And today will be bigger.)”

Facebook Criminal Caught

In other social media news, the “Facebook criminal” has been caught. Craig “Lazie” Lynch escaped from a minimum security prison in September 2009, where he was serving a seven year sentence for burglary. After his escape, he taunted police on Facebook by posting pictures and status updates while on the run. It is not known whether Facebook lead to his arrest, but Lynch was apprehended in England on Tuesday night. When he escaped, he had 199 fans, and now has over 11,000 fans. He also had a Page, which has since taken down by Facebook, that had over 40,000 fans.

-Anna (@alucas9)

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Anna’s Social Media Picks of the Week- CES Edition

Friday, January 8th, 2010

This week has been all about the Consumer Electronic Show & since technology marries so well with social media, my Picks of the Week are going to be all about CES. Taking a look at the latest and greatest gadgets gives us an idea of where the industry is heading, and gives us many more verticals to incorporate our love of social media into.

Social Circle:

See what’s generating buzz at #CES with social circle. This cool site shows tweets, photos, articles, and more- all relating to CES. There’s a dropdown tab on the site (upper left hand side) that has 4 different categories: Outlook, People, Images, and Timeline. It’s a great way to keep track of what people are seeing & saying about the Consumer Electronic Show.

The Best of CES:

Gizmodo is continuing to update this article on “The Best of CES.” The article highlights some of the best gadgets featured at the Pre-Pre-Pre Show (Monday), Day Zero (Tuesday), Day One (Wednesday), Day Two (Thursday), Day Three (Friday), and so on. With so many gadgets at CES, it’s nice to have highlights of some of the coolest all in one place. Also check out a photo album of the 10 best gadgets chosen by CNET.

Social Media is Big at CES:

Facebook & Twitter may not have an official presence at CES, but according to CNBC, social media has a large presence on the floor at CES 2010. Many of the TV’s, game consoles, and mobile phones that are being displayed are illustrating how social media works with their devices.

Trends at CES:

The show won’t be over until Sunday, but there are already some trends emerging from CES 2010. ReadWriteWeb’s article highlights trends in three categories: Televisions, Automobiles, and Augmented Reality. DigitalTrends.com has also highlighted their Five Top Tech and Gadget Trends at CES 2010:  3D, LED & Connected Television, Tablet PCs and Netbooks, Portable Projectors, eReaders/eBook Players, and Streaming Media Extenders.

Some of my favorite Gadgets:

- Slates- I’m looking forward to these tablets, ideal for travelers, because they can be used as a reading device, computer, or T.V.

-See through Screens- Transparent screens have garnered a lot of attention at this year’s CES- with computers, phones, and media players all sporting the see through look.

-Internet In Cars- A new trend at CES is the ability to access the web from your car dashboard. “My Ford Touch” is incorporating Twitter (and internet radio) into their dashboard. You can have tweets read aloud, as well as send tweets all via voice control.

-What are your favorite CES gadgets? Leave a comment with your picks!

-Anna (@alucas9)

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Anna’s Social Media Picks of the Week- Holiday Edition

Wednesday, December 23rd, 2009

It’s winter, the holidays are upon us, and I’ve got the online guide to help you enjoy the season to the fullest. I searched the World Wide Web and came up with my social media picks of the week- Holiday Edition:


‘Tis the Season for Apps:

There are tons of holiday apps to choose from this season.

  • iPhone users: Apple has created a commercial to help us choose the best apps for the holidays. The “12 apps of Christmas” include “My Christmas Gift List”, “Holiday Bells”, and “Snow Reports”. View the commercial and information on all of the apps here.
  • Android users: Here are 10 free droid apps to get you into the holiday spirit.
  • If you don’t have a smart phone, here is a list of 10 Facebook apps you can use.

Connect with Santa Claus:

Mashable compiled a great list of 5 ways you can connect with Santa on the web. They are as follows:

1.) Get an email from Santa
2.) Ask Virtual Santa a Question
3.) Get a Phone Call from Santa
4.) See Santa Live on a Webcam
5.) Track Santa’s Journey on Christmas Eve

Fa la la la la la… Pandora:

Whether you have Pandora radio on your computer or Pandora mobile (it’s free to join if you don’t have either), you can listen to loads of great, free holiday music. With genre’s that include Classical Christmas, Rockin’ Holidays, and Country Christmas, you’re bound to find something to hum along to while unwrapping presents.

Have a Hulu Holiday:

Watch holiday movies and TV shows online with Hulu. TV shows available on Hulu include 30 Rock’s “Secret Santa” & Modern Family’s “Undeck the Halls.” You can also watch some full movies (such as “A Charlie Brown Christmas“), or clips of your favorite holiday classics. Find one you love? Share videos or clips via Facebook, Twitter, MySpace, or Digg.

Dance Your Way Into the Holidays:

Seems like everyone is putting his or her face on a dancing holiday character this year. Want to join in? Turn yourself into a Dancing Santa on Facebook or turn yourself into a Dancing Elf and share it on Facebook and Twitter.

Feedback wishes you a very Happy Holiday & a Happy New Year (be sure to pop some virtual bubbly for us!)

-Anna (@alucas9)

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