Apr
19

Feedback’s Greatest Hits 2013, Vol 14

by Feedback

This week we have been thinking of everyone affected by the situations in Boston and Texas. Boston is the location of some fond memories for Feedbackers and Texas is a home away from home for us. We’re hoping for the best.

Trending: Masters buzzing on social media

Interesting stats on how even golf gets in on public social media buzz.

Foursquare launches tool to visualize your check-ins

Interesting!

Facebook’s Chat Heads Come to iPhones, iPad with App Update

So one of the most interesting and compelling features of Facebook Home is being brought to iPhones and the iPad…

Further reading: Talking heads: how a late-night hack turned into Facebook’s next big thing

Twitter’s New Video Plan: Ads, Brought to You By Ads

Ugh, brought to you by ugh… (Advertisers, realize that no matter how great this sounds to you, the average Twitter user will hate this.)

More Twitter news: Twitter, BBC America announce video partnership

71% of Facebook Users Engage in ‘Self-Censorship’

A fascinating behavioural look at self-censorship, identity and really, self-perception.

Check out our Facebook page and Twitter profile for the latest news from us including events Feedbackers are speaking at!

Apr
12

Feedback’s Greatest Hits 2013, Vol 13

by Feedback

Twitter’s New Music App Launches Friday

Can it do for music what Vine did for… um… well let’s hope it’s got more oomph for the mainstream than that…

And the site is live, albeit currently is more of a placeholder.

Chat Multi-Tasking is How Facebook Home Could Rattle Apple And Google

So now that we’ve had a weekend to think about it, we agree with this article that the real meat of Home is how they handle chat.

Brands Favor Social Shares Over Likes

Surprise! Engagement matters more than random Likes!

More Facebook news: Facebook Rolling Out Emoticons, Actions In Status Updates To More Users

FourSquare’s iOS Update Brings Search to the Forefront

Interesting… Foursquare as more about search than check-in?

Twitter Now Rivals Facebook as Teens’ Most Important Social Network

Experience tells us it isn’t always reliable to use teens as a barometer for future trends but there will be many youth brands who might sit up and review their plans with this shift gathering momentum.

And remember kids – mileage may vary based on how your target regions actually use Twitter!

We are speaking at the Spring conference of the New England Society for Healthcare Communications – come join us in beautiful Newport, RI!

For more commentary on the news that affects social media, follow our Facebook page and Twitter account!

Apr
05

Feedback’s Greatest Hits 2013, Vol 12

by Feedback

Here’s our pick of the top news stories from this past week!

Welp — here it is…

HTC and Facebook announce the First smartphone with AT&T, arriving April 12th for $99.99

Further reading: Why Facebook Home bothers me: It destroys any notion of privacy, Manjoo: The Facebook Phone Is Not as Dumb as I Thought It Was Going to Be Slightly different take on the story from the BBC: Facebook releases ‘home’ software for Android phones

Youth flock to mobile messaging apps, may be threat to Facebook

We’ve been literally saying it for years: the trend in social media is towards more privacy and discreet communication — as seen in this turn towards messaging apps by many younger people.

Dish.fm launches a beautiful new food exploration app on iPad

What if social food switches form the restaurant (Yelp, Foursquare) and more towards the dish?

Keep an eye out for our UK office’s perspective on the Facebook Home launch and other news stores via our Facebook page and Twitter feed!

Jan
18

Feedback’s Greatest Hits 2013 Vol 2

by Feedback

This week’s news might have been dominated by Facebook’s two-days of announcements, but there’s plenty of other news to prove that other networks weren’t the only ones working on improvements.

Justin Timberlake pushes a new single over the new and improved MySpace

Bringing MySpace back… Maybe more Walking Dead than full resurrection for now…more Justin than substance?

Further reading:
TechCrunch’s Sarah Perez realizes that Justin Timberlake is all over the new MySpace

 

Facebook unveils Graph Search for answers

Facebook announces “Graph Search” which assumes that anyone outside of us social nerds truly understands the social graph concept.

“Web search is designed to take any open ended query and give you links that might have answers…Graph search is designed to take a precise query and give you an answer, not give you links that might provide the answer”

Is it a neat technical trick? Absolutely. But how practical is it? The majority of the examples Zuckerberg gave seemed like unusual questions for most people to casually wonder. EXCEPT for the potential impact on locations.

Here’s where it gets interesting… layer in the concept of “place” (which many of you know we love to think about here) and you start to see some cool spatial relationships that could be both powerful in influence (“man, everyone LOVES that restaurant”) and in practicality (planning for a vacation).

Further reading:
Facebook’s official news release on Graph Search
Gizmodo’s Kyle Wagner explains what Graph Search is
TechCrunch’s Colleen Taylor reports on Facebook’s Bing connection
Facebook’s Vadim Lavrusik suggests ways that journalists can use Graph Search
Wired’s Steven Levy tells the role that former Google stars played in Graph Search
Om Malik offers an explanation for how the new search engine works

 

Facebook launches free VOIP calling for all US iPhone users

Facebook in a way did make a phone – a software one. A powerful move for them that arguably will change things (sooner) than the Search announcement.

Meanwhile, Skype sends out a mass email reminding everyone what it does…

Further reading:
The Wall Street Journal’s Matthew Lynley thinks that the VOIP calling feature is the Facebook phone some have been waiting for

 

AboutFoursquare.com says the VisitPA Groundhog Day badge returns in 2013

Combining tourism, check-ins, partnerships and groundhogs…

Don’t forget that you can get stories like these and more—just check out our regular posts on Facebook and Twitter!

Jan
31

Foursqualor

by Feedback

One threat to a check-in service governed by users is digital litter. For instance, it used to be when you wanted to mark your location on a social network such as Foursquare that you’d get listings of places such as “Seat 23A” or “this rocking chair on the porch.” That’s still the case, but it’s much less frequent in the United States; overseas, however, it could be a big problem in the United Kingdom, where Foursquare is just now starting to emerge. Feedback’s Dean Browell outlines the threat of what he calls “Foursqualor” on iMedia Connection:

Perhaps [initial users] thought they were being helpful, but I suspect most of the reasoning behind “Seat 23A” or “This Tollbooth” had to do with boredom or a surreptitious motive to become mayor of something (anything) and therefore accumulate points. The problem was, the lowest level of engagement in Foursquare is supposed to be the check-in, not the creation of locations. By creating instead of interacting they were diluting the major concept. And worse yet, they were creating a mess for anyone else looking in, trying to check in.

Landing in any major airport in 2010 and trying to check into Foursquare meant scrolling past all of this Foursqualor in order to find the actual airport. Check-ins to dozens of seats, gates, regular commuter flights at even the smallest airport crowded the screen. With airport names sometimes invoking some local politician or patron saint of flying, mere searches would not always help. Later, Foursquare would appropriately weight these major hubs so they appeared towards the top of the list when you were nearby. But for a while a casual Foursquare user could be forgiven for just getting fed up with the chaff, the atmosphere of waste, the annoying litter of the fake-or-worse locations.

In London, however, this issue seems to be worse as the general population interested in potentially using Foursquare is far more diverse. In the U.S., you were dealing with a savvy first-mover who didn’t mind (and potentially relished) the clean-up and pruning while the general public gave Foursquare a chance after many of the corrections had been made. In the U.K., a cross-demographic shift to social with these tools in place would mean newcomers could be turned off immediately by the digital litter and abandon Foursquare altogether. For Foursquare to take hold in the U.K. will require a base of superusers who can make changes to locations easily, reporting, policing and editing venues as needed. More at the link.

Sep
09

Anna’s Social Media Picks of the Week (September 9, 2011)

by Feedback

The social space online changes rapidly. Feedback stays on top of emerging media news so you don’t have to. Here are the must-read social media articles of the week of September 4, 2011.

Read More »

Aug
18

Anna’s Social Media Picks of the Week (August 19, 2011)

by Feedback

The social space online changes rapidly. Feedback stays on top of emerging media news so you don’t have to. Here are the must-read social media articles of the week of August 14, 2011. Read More »

Aug
03

Foursquare’s Next Step

by Feedback

In a move that should’ve come long ago, location-based app leader Foursquare has opened the floodgates for brands to create their own pages on the service. Using, shall we say, an office admin account, it was easy to set up our page by linking it to our Twitter account.

From there, to meet the requirements for inclusion on Foursquare’s Page Gallery, I added a banner, wrote a few tips and it was set up in no time.

As of this posting, we’ve yet to show up on the gallery page. However, a lot of brands are there and more are certainly being added by the minute. But, why? Will Foursquare pages become a new go-to for major brands?

The answer, I think, is maybe. There’s certainly value here, as demonstrated by some of the brands that have piloted this program over the past year or so, such as The New York Times, Tiffany & Co., Starbucks and Bravo. MTV has used theirs as a brand tie-in for the Jersey Shore, complete with its own badge.

But there’s also tremendous opportunity for spam. If you use Foursquare, you’ve already seen brands signing up as people, even brick-and-mortars, which I don’t understand. From a “checking-in” standpoint, it is absolutely ridiculous to think that the sandwich shop around the corner or the major research university nearby is “following” you or stopping in at the local watering hole.

What makes a lot of sense, however, is for organizations that travel from event to event, like our local SPCA, or businesses that frequently operate in multiple locations (hello, food trucks) to use this new offering to share with their peregrinations with interested parties, without violating the terms of service or common sense.

What is likely even more important about this change is that Foursquare is looking for more content providers. They want more people to make notes and give tips for the locations that they index, so they can pitch their value to potential advertisers and partners. Requiring brands to make five recommendations in order to be listed in their gallery will lead to an explosion of content.

All in all, I think this is a welcome change and opportunity. But like everything else, it has to be done right. Rush out and sign up your brand today, but make sure you have a plan on how you want to use it. As always, that’s the only way to truly and effectively get the most out of your social media tools.

-Thomas (@thomasmcdonald)

Apr
02

Color Me Unimpressed

by Feedback

So, ever wonder what $41 million gets you these days?

Apparently – if the Color app’s recent announcement is any indication – it gets you quite a bit of hype. The concept behind Color is important. But its execution is nothing to write home about.

(Photo: Some photos from around the Feedback office, as well as one that we uploaded that was not taken here - a loophole in Color's reason for being.)

Color offers what it claims is a breakthrough new social networking application for geo-tagged pictures. With the free app for iPhone, you take photos as a group, and anyone within 150 feet of one another can see the photos that others have taken on their device. Photos are posted without any sort of authentication. The makers of Color recommend that users not use the app alone.

And by alone, what they really meant to say is “don’t use Color unless you are hanging out with your anti-social friends in a public place” or perhaps, “don’t use Color unless you would otherwise tweet what is happening, while it’s happening, with people besides those within 150 feet of where it’s happening.”

Not only is every photo you upload to the service sent free and clear to whatever cloud Color is using to store the photos on, but there are no restrictions on who can see or join groups while you’re at locations. There’s even a well-published workaround to being able to eavesdrop on groups formed at any location, no matter where you are.

Pretty logo, though.

What’s more, photos can even be selected from the iPhone’s camera roll, enabling users to break from the spirit of the app, which is taking pictures based on the place you’re currently located.

My initial thoughts on being able to take pictures with a handful of people at once is that Color is more of a toy than a realistic tool for most users’ social media arsenal, but there are some advantages a product like this could have after it has been more refined.

However, Color falls short of being able to claim any sort of victory in the location space, despite the claims by the tech press. In the end, combining a sub-par and confusing application, numerous privacy concerns and a poorly executed though unique idea seems to do nothing but feed the tech bubble trolls of the media.

-Brad (@bcarr)

Mar
24

Big App-spirations

by Feedback

The other day I downloaded some mobile app I was referred to called Ditto. If you haven’t heard of it, all you really need to know is that it’s for groups of people to schedule get-togethers or something like that. For the purposes of understanding where I’m going with this, its specific purpose doesn’t really matter. Read More »