A few of the best stories this week, hand-picked by me (Dean) from our Twitter and Facebook feeds, with a dash of commentary. (Anna’s Picks will return next week!)
10 Things You Need To Know About the New Facebook Privacy Changes: http://bit.ly/cVvLoP Can you imagine a company that makes physical products being able to backpedal this fast and publicly? No? Me neither. Check out the ever-helpful AllFacebook.com for tips on those new privacy controls.
The Half-Life Of A YouTube Video Is 6 Days: http://bit.ly/dkJUYO Or: why you need to get that video up FAST.
Why Facebook Community Pages Are No Big Deal For Brands…Eventually: http://bit.ly/cUEQNe One of the single most perplexing things for brand managers right now is the sudden appearance of “Community Pages” – a weird cross between Wikipedia and a living Facebook Wall, these have cropped up for some but not all random subjects, brand names, employers and more. This article explains why over time they won’t be so confusing or important, but right now they’re causing consternation…
PA Becomes First State to Join Foursquare: http://bit.ly/c7IjKq You know you want the, “PA Retail Polka” Badge :)
Why BP Isn’t Fretting Over Its Twitter Impostor: http://bit.ly/aEOmgv While the comedic value is sometimes hit and miss, the fact it has been left alone is telling enough. Read why BP isn’t pulling the plug on a sarcastic rival PR horn.
For those just joining us from that conference or others:
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We’ve been talking a lot around the office about geo-location, reviews and ratings and how they influence a number of industries now and in the future. Yelp has been a big topic of discussion, with its gigantic critical mass (25 million a month and growing). Yelp’s had some high-profile mentions in the press recently, and with good reason. Below are a couple of videos we’ve found interesting on what’s going on over at Yelp.
Here’s an explanation of Yelp’s new integration with Facebook:
And here’s a clip of Steve Jobs on Yelp as a part of iPhone app success:
P.S. We’ve been brainstorming the effect on other industries as well. For example, what’s the Yelp of healthcare, if a review site on docs, procedures, clinics…gets that much traffic, going to do to the industry? Drop in virtually or in-person and brainstorm with us!
Last week, Facebook teased out a few concepts and potential future policy changes, some of which were not even fully formed, in order to gauge reaction and presumably reduce public blowback whenever they do roll out. You can read the Facebook blog post by Facebook’s Deputy General Counsel (Michael Richter) here. Some of the changes were merely welcome tweaks, others far more significant tips of the hand for what’s coming.
There are some very big ideas, possibilities, and yes – alarm bells from a few of the announcements. Not the least of which was the possibility of sharing your data with select partners so when you leave Facebook, but visit a partner page that has Facebook integrated, that they could target ads to you. There’s a lot to chew on in that concept and if you can get past some of the more alarmist headlines you can try and see where they’re going with it. However, a single tip of the hand may signal how business owners and brand stewards may have their use of Pages dramatically changed in the future.
One of the more interesting nuggets came in a brief comment on Facebook’s location plans. Facebook has been open about exploring how geography intersects with the social graph and the possibility of creating their own check-in system or using existing ones such as Foursquare. Regardless of how they pull it off, the intention of the concept is becoming more clear, to the point of them admitting they’ve changed direction in how they would incorporate it:
The last time we updated the Privacy Policy, we included language describing a location feature we might build in the future. At that point, we thought the primary use would be to “add a location to something you post.” Now, we’ve got some different ideas that we think are even more exciting.
So, we’ve removed the old language and, instead added the concept of a “place” that could refer to a Page, such as one for a local restaurant. As we finalize the product, we look forward to providing more details, including new privacy controls.
Let’s explore that for a second and explain how that concept differs from what we currently see within Foursquare and Gowalla.
The assumption many (myself included) made when it came to Facebook getting into the check-in game was that its concern was purely focused on absorbing or controlling the user’s check-in habits and subsequently making this about user profiles (and possibly advertising interaction) and geographic location. One reason behind that is the relative slowness with which Facebook improves or changes the Facebook Pages experience – things just tend to happen first with the base user population, and then later features trickle to Pages.
But this statement signals something different entirely, suggesting that they have begun to think of check-in and Facebook’s role in it as a deliverer of nearby places. In other words, you are already a check-in fiend, what you really need is places to go, places nearby and places you may want to hear from later. Replace “places” with “Pages” and you begin to see what Facebook saw in their own system. Foursquare and Gowalla already connect with Facebook and therefore many users of those services already connect their location, even if they choose to not share it with friends, with the social network. What Facebook ostensibly realized was that with Pages they had an opportunity to leverage locations around a person. Set a Page as a single geographic location and suddenly you have markers on a map – virtual orange cones – that can be bumped into, seen nearby, “fanned” and whatnot.
What few have begun to ponder yet is how tying a single Facebook Page to a single location begins to radically change the foundation most businesses try to establish: Pages have typically been about Who and not Where. It’s easy to demonstrate, just think of the business with two offices – what location do you tie it to? Perhaps they will allow multiple “places” for a single Page, but I would not bet on that right out of the gate. Moreover, that would mean the experience would be limiting and not as geographically relevant or hyper-local (or less about community).
Pulling back to 30,000 feet, the frank assessment of where we are now is this: a brand has a Page. Rarely do we see the need (and at this moment most would always advise against it) to fracture a business into multiple Pages for several reasons, not the least of which is having to fracture your fan base or reveal how few fans might only feel an attachment to one location. We’ve been playing a power in numbers game.
While we’re talking about specifics of adding geo-location to Facebook, all we are truly doing is following the path we could see laid out a year ago as location became the next frontier for the social footprint. We’ve been saying for two years now that the user experience is becoming more about niche, and the most granular niche you can uniquely occupy is your physical location. It doesn’t take much to see how sites like Google could incorporate Facebook Pages into Maps, allowing you to browse Page content or become a fan from a coffee shop next door. Or how any geographically categorized list of Facebook Pages essentially becomes the Yellow Pages phone book of a new generation.
This new thinking, that a Page is a Place, creates interesting opportunities but does shift how businesses currently use Facebook. It means we will further refine our audiences and our messages. It means we may have to think in terms of general brand and specific location, building out new Pages for each location as necessary (and smart brands might want to start doing that sooner rather than later), building Pages for trade shows, consolidating Pages on Service and Product in order to focus on Place and more…
It means discussions had on our Pages will become even more localized and pertinent, which is a good thing. But for all of the potential it will mean businesses will have to pay more attention to Facebook. The garden we tend to is about to become bigger.
Do you have time to search the web everyday to find the newest and coolest social media tools? If the answer is no, then you have come to the right place. (& if the answer is yes, leave a comment with your favorites). I have searched the World Wide Web for social media information all week, and stumbled upon a few favorites along the way. & this week I’m doing my picks from Times Square in NYC!
@Anywhere:
At SXSW Twitter announced the @anywhere platform, but did not give us any insight into their advertising model. @anywhere is an app that will allow people to access Twitter information on any site on the Internet.
Facebook Search:
This week Facebook announced an update to their search capabilities that uses the search bar to incorporate more relevant results based on your networks connections.
Location Battle:
SXSW interactive was all about the location apps, specifically Gowalla and Foursquare. Both were used a ton at SXSW but it was Gowalla that beat out the competition in the SXSW web awards winning for the mobile category.
March Madness Apps:
March Madness top 24 started on Thursday so for all you sports fans, I have some app recommendations for you so you don’t miss the scores. If you’re in a tournament there are apps such as ESPN Tournament Challenge where you can check your standing, there’s also tons of free apps to keep up with the scores such as NCAA’s March Madness On Demand Lite App.
Facebook # 1:
Reports came out this week from HitWise that Facebook beat out Google as the most visited site for the week ending March 13th. This is the first time Facebook has beat our Google, becoming the most visited and most popular U.S. website
Do you have time to search the web everyday to find the newest and coolest social media tools? YES. If the answer is no, then you have come to the right place. Anna JEFF AND DEAN searched the World Wide Web for social media information all week, and stumbled upon a few favorites along the way. Here are my OUR picks of the week, hosted by Dean Browell (and EXTRA CREDIT POINTS to those who identify where our intro noise reference comes from):
Robble Robble:
One of the funniest critiques of the Foursquare “check in” craze we’ve seen… As people Tweet that they are at a location, PleaseRobMe.com aggregates those check-ins to make the point that you just admitted you aren’t home.
Facebook #2 in Visits, #1 in Attention/Engagement:
Maybe this whole social media thing is just a fad… But probably not. Looks like it’s truly becoming what the web just is in some ways. Facebook just overtook Yahoo for the #2 spot for website with the most visits and if you’re looking at pure attention and engagement it’s already #1.
PR vs. Social Media:
Kevin Smith’s embarrassing Southwest Airline problem turned into a he-said-she-said that proved doubly embarrassing for the airline who not only erred in their original judgement against Smith, but in multiple attempts to clean up their mess online. It exemplified the power of the Tweet and the helplessness of PR spin when up against social media. Need a better example? Richmond has it’s own going on right now.
Do you have time to search the web everyday to find the newest and coolest social media tools? If the answer is no, then you have come to the right place. I have searched the World Wide Web for social media information all week, and stumbled upon a few favorites along the way. Here are my picks of the week:
Foursquare & Zagat:
Last week, Foursquare teamed up with Bravo! TV. This week, they’ve partnered with Zagat (a restaurant review and rating website). Users can now follow Zagat on Foursquare, and get insider tips and reviews on restaurants located in New York, San Francisco, Los Angeles, Chicago, and Boston. There’s also a Zagat foodie badge that can be earned by dining at Zagat rated restaurants.
Tweet Growth:
A month ago, we saw stats that Twitter wasn’t growing. This week, there’s new stats out saying it is. The newest study, done by Pingdom, looked at the amount of Tweets being generated, and took into account all Tweets, including those form third-party Twitter applications. There was the key findings of the study (via Pingdom):
December 2009 was the first month Twitter processed more than one billion tweets (with 1.036 billion tweets)
January 2010 had 16 times as many tweets as January 2009
The activity on Twitter has doubled since August 2009
January 2010 saw more tweets per day (39.5 million) than the whole of September 2008
Google Buzz:
Most of you have probably heard some buzz around the web about Google Buzz. This week, Google introduced Google Buzz, a new social tool that allows you to share updates, photos, videos, and more…all via Gmail. You can share items publicly with the world, or privately with friends, and you can also connect Buzz with other sites such as Picasa, Flickr, Google Reader, and Twitter. Watch this video to learn more about Google Buzz.
Google Buzz Kill?:
Not all the buzz surrounding Google Buzz is positive. Articles such as What’s Wrong and How to Fix it, Google Buzz Privacy, and Google Buzz? More Like Buzz Kill, shed light on some of the issues with Google Buzz. A major concern was that privacy settings were too complicated to change, so on Thursday, Google fixed that issue. As for Google Buzz in general? The verdict is still out on whether it will catch on.
Bonnaroo:
If you know Dean Browell (@dbrowell) or follow him on Twitter or Facebook, you probably know the entire Bonnaroo line-up. Why? A.) because well…he loves Bonnaroo B.) Because Bonnaroo was very savvy about how they spread the word about their line-up. Bonnaroo used MySpace to slowly trickle out the news of whose performing at Bonnaroo. Announcements began and 12pm on Tuesday, and didn’t end till 9 pm, which meant people were abuzz all day about specific bands that had been confirmed. This kept Bonnaroo in Twitter trending throughout the day, kept people talking about Bonnaroo, and got everyone even more excited about the upcoming festival.
Do you have time to search the web everyday to find the newest and coolest social media tools? If the answer is no, then you have come to the right place (and if the answer is yes, leave a comment with your favorites). I have searched the World Wide Web for social media information all week, and stumbled upon a few favorites along the way. Here are my picks of the week:
Super Bowl & Social Media:
This Sunday is marks the 44th Super Bowl. & from a social media perspective, this Super Bowl is unlike any other. Pepsi decided to create a large social media campaign in place of a super bowl spot, companies, such as Coca Cola, are using social media to generate buzz around their Super Bowl spots and the NFL is even getting fans involved socially. The NFL created hashtag #SB44, and if you tag your Tweets and Flickr photos with this, it will show up on the official NFL site’s SB44 Page.
Facebook Redesign:
This week, Facebook began rolling out a major homepage redesign. Changes include:
The notifications bar has moved to the top menu
The left menu is now used to display friends content
Search is being emphasized more
Easier to view photos, send/receive messages, chat, and interact with gamesRea
On Wednesday, Twitter began rolling out a new feature to help improve user experience. Named Hovercards, this feature allows you to see additional information about a user just by mousing..ehem..hovering over the username. You will be able to see the users bio, whether you follow them or not, and easily interact with them all without leaving the page you’re on.
Happy Birthday to Facebook:
On Thursday, Facebook celebrated their 6th birthday. In Zuckerberg’s blog, he wrote: “Facebook began six years ago today as a product that my roommates and I built to help people around us connect easily, share information and understand one another better.” It has grown from that to a global, massively popular networking site. Today, over 400 million people use Facebook.
Bravo & Foursquare
Foursquare is teaming up with traditional media. This week Foursquare and Bravo TV announced a partnership. On Monday, Bravo began offering specialized Foursquare player badges for players who visit any of the 500+ Bravo locations (the locations are based on select Bravo shows.) Bravo also plans to offer incentives and prizes for viewers who participate. It will be interesting to see if other advertisers follow suit and how such badges will change the make-up of Foursquare.
Do you have time to search the web everyday to find the newest and coolest social media tools? If the answer is no, then you have come to the right place (& if the answer is yes, leave a comment with your favorites). I have searched the World Wide Web for social media information all week, and stumbled upon a few favorites along the way. Here are my picks of the week:
Nexus One:
Information about Google’s new smart phone has been spreading around the web this week. We now know that the name of the phone is “Nexus One,” have photos of what it looks like, and reviews from people who got to test it out. The overall consensus is positive, although the Nexus One does not have multi-touch capabilities.
Cable Online:
Comcast has been working to give their customers television shows on the web since late June. On Tuesday, Comcast successfully launched “TV Everywhere,” an initiative allowing subscribers to watch 27 channels (including HBO, Cinemax, and TNT) online. The best part: there is no additional charge for this additional feature.
Twitter Hacked:
On Thursday, something unusual happened on Twitter. The Screen turned back, and the twitter bird was red. Twitter…was hacked. One of the world’s most popular websites… was hacked. Images were changed, and then Twitter and the status blog were taken down. Who did this? A group calling themselves the “Iranian Cyber Army.” Read more about the records that were temporarily compromised here.
Foursquare for Facebook:
Foursquare is now on Facebook. On Tuesday, Foursquare released an app that allows people to check in to locations via Facebook’s mobile app. Having Foursquare on Facebook allows you to automatically share check-ins and gain mayorships and badges on Facebook. As of now, it is only available for Android and Blackberry’s. Expect it on the iPhone soon too, the app request has been submitted, and once Apple signs off on it, iPhone users will be able to use Foursquare on Facebook too.
Thanksgiving is a wonderful holiday full of family, food, football…and in this case, social media. I have created a social media guide to Thanksgiving, with 5 picks to make sure you have a tech savvy, and of course, a Happy Thanksgiving.
Tweetsgiving
Bring social media and giving together this Thanksgiving- with Tweetsgiving (@Tweetsgiving). Tweetsgiving is a global celebration created by Epic Change that is scheduled for November 24- 26, 2009. The whole idea is to give thanks using social tools and give back to a common cause.
You can participate by attending a gratitude party, spreading gratitude on the web, or by hosting a house party: http://bit.ly/1VoyKS
There are tons of free, pro football apps (the one I use is Pro Football Live) that you can get scores with- so you won’t have to miss a touchdown while at the table on Thanksgiving.
Also, NFL online has your Football guide for Thanksgiving day. Here’s the line-up:
Packers Vs. Lions
12:30 pm on Fox
Raiders Vs. Cowboys:
4:15 pm on CBS
Giants Vs. Broncos:
8:20 pm on NFL Network
Black Friday
If you love technology as much as I do, you’ll want to know what deals are out there on all the latest and greatest high tech gadgets…especially on Black Friday.
I’m sure your Thanksgiving menu is almost complete, but if you find yourself in need of a last minute recipe, you can turn to Facebook or your iPhone for help.
The Food Network on Facebook has a whole page dedicated to recipes for Thanksgiving. You can even “attend” an event called “RSVP for Food Network Thanksgiving” and get special planning tips and recipes.
Other ways to embrace social media on Thanksgiving:
• Send your friends and family special Thanksgiving wishes via Facebook, Twitter, or MySpace
• Post your favorite pictures from Thanksgiving on Flickr
• Check-in on FourSquare while running around on Black Friday
Do you have time to search the web everyday to find the newest and coolest social media tools? If the answer is no, then you have come to the right place. I have searched the World Wide Web for social media information all week, and stumbled upon a few favorites along the way. Here are my picks of the week:
Flip for WiFi
If you like taking short videos and uploading them onto YouTube or Facebook, you’ve probably heard of Flip Cameras. Heck, you probably own one. Well, hopefully you’ll Flip for this: their cameras just got even better. In early 2010, a new Flip, with built in WiFi, will go on the market. So, now when you don’t feel like plugging in to the computer to upload your videos, you won’t have to.
Upload with Ease
Find adding photos onto Facebook a hassle? Well, Facebook addressed this issue on Wednesday when they announced that they were rolling out a new and improved photo uploading process. The new photo upload tool, which is just a prototype for now, gives you a preview of the upcoming replacement.
If you’re not excited to upload an album onto Facebook, maybe you’ll be excited to upload a video onto YouTube. On Thursday, Google announced that everyone now has the option to add captions to their YouTube videos automatically.
The Google Phone
Google is in the process of creating the latest android phone. Although details are still slim, we do know that they are creating and manufacturing a phone that will compete with the likes of iPhone and Droid. & According to sources, it’s coming soon. For more “well-sourced rumors,” read this TechCrunch article.
Foursquare Adds Fifty
Foursquare is a social game/application that is gaining popularity. Mashable has even named it “The Twitter of 2010.” Another thing Foursquare is gaining: ground. On Thursday, Foursquare announced that the mobile application is now available for 50 new cities, all around the world.
Retweet
I heard the announcement that Twitter was incorporating a Retweet action (making it easier for users to Retweet), and saw friends tweeting about how they were using the new feature. But it wasn’t until this week that I finally got to test it out myself. & Now, everybody can try it. On Thursday, Twitter tweeted that the Retweet feature has gone live for all.
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Top Tweets! Dean Riffs on Recent News
by FeedbackA few of the best stories this week, hand-picked by me (Dean) from our Twitter and Facebook feeds, with a dash of commentary. (Anna’s Picks will return next week!)
10 Things You Need To Know About the New Facebook Privacy Changes: http://bit.ly/cVvLoP
Can you imagine a company that makes physical products being able to backpedal this fast and publicly? No? Me neither. Check out the ever-helpful AllFacebook.com for tips on those new privacy controls.
The Half-Life Of A YouTube Video Is 6 Days: http://bit.ly/dkJUYO
Or: why you need to get that video up FAST.
Why Facebook Community Pages Are No Big Deal For Brands…Eventually: http://bit.ly/cUEQNe
One of the single most perplexing things for brand managers right now is the sudden appearance of “Community Pages” – a weird cross between Wikipedia and a living Facebook Wall, these have cropped up for some but not all random subjects, brand names, employers and more. This article explains why over time they won’t be so confusing or important, but right now they’re causing consternation…
PA Becomes First State to Join Foursquare: http://bit.ly/c7IjKq
You know you want the, “PA Retail Polka” Badge :)
Why BP Isn’t Fretting Over Its Twitter Impostor: http://bit.ly/aEOmgv
While the comedic value is sometimes hit and miss, the fact it has been left alone is telling enough. Read why BP isn’t pulling the plug on a sarcastic rival PR horn.
We had an incredible time at the New England Society of Healthcare Communications this week in beautiful Stowe, VT. Feedback presented the keynote, moderated a panel on social media and New England hospitals, and gave a talk/discussion on generational differences. The NESHCo group is a great group of folks!
For those just joining us from that conference or others:
The gnome is watching you...
Have a safe holiday weekend everyone!
-Dean (@dbrowell)