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	<title>Feedback &#187; technology</title>
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		<title>Facebook Rolls Out New Page Features: Admins Now Login</title>
		<link>http://feedbackagency.com/blog/facebook-rolls-out-new-page-features-admins-now-login/</link>
		<comments>http://feedbackagency.com/blog/facebook-rolls-out-new-page-features-admins-now-login/#comments</comments>
		<pubDate>Thu, 10 Feb 2011 20:15:56 +0000</pubDate>
		<dc:creator>Feedback</dc:creator>
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		<guid isPermaLink="false">http://feedbackagency.com/blog/?p=1453</guid>
		<description><![CDATA[Note: This post first appeared back in December after Facebook inadvertently flipped the switch on some of its Pages accounts. Ours was one of them, we reported this, and our servers crashed because the hits were so high. Facebook officially rolled out the change today. UPDATE: Note that we weren&#8217;t meant to see these new [...]]]></description>
			<content:encoded><![CDATA[<p><em><strong>Note: </strong>This post first appeared back in December after Facebook inadvertently flipped the switch on some of its Pages accounts. Ours was one of them, we reported this, and our servers crashed because the hits were so high. Facebook officially rolled out the change today.</em></p>
<blockquote><p><strong>UPDATE: </strong>Note that we weren&#8217;t meant to see these new features just yet. As they were rolled out, Feedback took quick screenshots and analyzed the changes. Shortly after (as in, minutes) Facebook took <a title="Facebook Fail" href="http://www.wired.com/epicenter/2010/12/facebook-crashes/" target="_blank">itself off the internet</a> for nearly 30 minutes in order to fix the changes, saying some prototypes had inadvertently gone live.</p></blockquote>
<p>Hello from snowy Virginia!</p>
<p>Facebook unleashed a number of interesting tweaks today, but none so significant as the addition of the Page Login concept for administrators of Facebook Pages.</p>
<p>Now when you visit a Page you are an admin of, you can actually comment <em>as you</em> (previously when admins commented on a Page they administered it only posted as though the Page itself was responding). You can do this because you have an option to essentially login to Facebook as the Page.</p>
<p><a href="http://feedbackagency.com/blog/wp-content/uploads/2010/12/login.png"><img class="aligncenter size-full wp-image-1457" title="login" src="http://feedbackagency.com/blog/wp-content/uploads/2010/12/login.png" alt="" width="531" height="318" /></a></p>
<p>When you do this, you then see the world as the Page, complete with a newsfeed wall &#8211; and in fact all of the Notifications are now the Notifications of the Page.</p>
<p><a href="http://feedbackagency.com/blog/wp-content/uploads/2010/12/wallshot.png"><img class="aligncenter size-medium wp-image-1456" title="wallshot" src="http://feedbackagency.com/blog/wp-content/uploads/2010/12/wallshot-300x137.png" alt="" width="300" height="137" /></a></p>
<p>As the Page, you post as the Page, Comment as such, ask Questions (now integrated into Pages) and more. So now that you ARE the Page, how do you get back to being you? In the upper right, you can switch back to yourself, referred to as the, &#8220;primary account&#8221; and login.</p>
<p><a href="http://feedbackagency.com/blog/wp-content/uploads/2010/12/logout.png"><img class="aligncenter size-full wp-image-1455" title="logout" src="http://feedbackagency.com/blog/wp-content/uploads/2010/12/logout.png" alt="" width="219" height="240" /></a></p>
<p>Other tweaks to include the disappearance of Tabs; Photos accessed through Notifications create a pop-up window for browsing; and a new face-recognizing, Photo-tagging feature is also being rolled out. There&#8217;s a new version of Comments, based on Questions, being trotted out as well.</p>
<div id="attachment_1454" class="wp-caption aligncenter" style="width: 310px"><a href="http://feedbackagency.com/blog/wp-content/uploads/2010/12/pic.jpg"><img class="size-medium wp-image-1454" title="Pic Example" src="http://feedbackagency.com/blog/wp-content/uploads/2010/12/pic-300x168.jpg" alt="" width="300" height="168" /></a><p class="wp-caption-text">An example of the new pop-up photo viewer</p></div>
<p><a title="Next Web" href="http://thenextweb.com/facebook/2010/12/16/the-new-facebook-fan-pages-are-live-no-tabs-cleaner-interface-more-features/" target="_blank">The Next Web has more on the changes here</a>.</p>
<p>-<a href="http://www.feedbackagency.com/about2.htm#dean">Dean</a> (<a href="http://bit.ly">@dbrowell</a>)</p>
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		<title>New Year’s Social Media Picks of the Week</title>
		<link>http://feedbackagency.com/blog/new-year%e2%80%99s-picks-of-the-week/</link>
		<comments>http://feedbackagency.com/blog/new-year%e2%80%99s-picks-of-the-week/#comments</comments>
		<pubDate>Thu, 30 Dec 2010 19:58:51 +0000</pubDate>
		<dc:creator>Feedback</dc:creator>
				<category><![CDATA[Social Media]]></category>
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		<guid isPermaLink="false">http://feedbackagency.com/blog/?p=1495</guid>
		<description><![CDATA[Wrapping up the year with a special edition of my social media picks of the week, centered around the best of 2010 and New Year&#8217;s Eve: The Best Of… The best tech, music and more from 2010 Best, Worst, and Surprise Tech of 2010: Mashable came out with a list of the best win, flop, [...]]]></description>
			<content:encoded><![CDATA[<p>Wrapping up the year with a special edition of my social media picks of the week, centered around the best of 2010 and New Year&#8217;s Eve:</p>
<p><object width="640" height="385"><param name="movie" value="http://www.youtube.com/v/gUy_-QNytQ8?fs=1&amp;hl=en_US&amp;rel=0"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/gUy_-QNytQ8?fs=1&amp;hl=en_US&amp;rel=0" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="640" height="385"></embed></object></p>
<p><strong><span style="text-decoration: underline;">The Best Of…<br />
</span></strong><em>The best tech, music and more from 2010</em></p>
<p><strong>Best, Worst, and Surprise Tech of 2010:</strong></p>
<p>Mashable came out with a <a href="http://mashable.com/2010/12/28/tech-win-flop-surprise-2010">list</a> of the best win, flop, and surprise tech of 2010. The winner for 2010 was the iPad. The iPad proved to be a huge success; Apple sold over 8.5 million in 2010. Mashable chose Google Buzz as the biggest flop of 2010, and Groupon as the biggest surprise of 2010. Google Buzz, essentially a mesh of gmail and the status update, never took off. The deal a day service Groupon, on the other hand, is so popular it is now worth a reported $6 billion dollars (Oh, and did I mention, Google tried to buy Groupon…).</p>
<p><strong>Best (i)Tunes of 2010:</strong></p>
<p>What is the <a href="http://music-mix.ew.com/2010/12/09/eminem-train-itunes-charts/?ew_packageID=20326356">top music of 2010</a>? According to iTunes, the top singles include Train, “Hey, Soul Sister,” Katy Perry, “California Gurls” (feat. Snoop Dogg), Eminem, “Love the Way You Lie” (feat. Rihanna), and Lady Antebellum, “Need You Now”. Best selling albums of 2010 included Eminem, <em>Recovery</em>, Lady Gaga, <em>The Fame</em>, Mumford &amp; Sons, <em>Sigh No More, and </em>Jack Johnson, <em>To the Sea. See full list here: http://bit.ly/haj6vf </em></p>
<p><strong>More Best of Tech:</strong></p>
<p>Other tech items that make my list include <a href="http://www.xbox.com/en-US/kinect">Microsoft Kinect</a>, which is a controller free game console.1 million Kinect’s were sold in the first month. Also, the <a href="http://www.apple.com/iphone/">iPhone 4</a> turned out to be a huge hit in 2010, with HD photo capabilities, Facetime, and a multitouch display. <em>What were your favorite technology items of 2010?</em></p>
<p><strong><span style="text-decoration: underline;">The Night Of…<br />
</span></strong><em>Ensuring a fun-filled and connected New Years Eve.</em></p>
<p><em> </em></p>
<p><strong>Time Square Countdown:</strong></p>
<p><strong> </strong></p>
<p>Access Time Square from anywhere. The official time square ball holiday <a href="http://www.timessquarenyc.org/nye/ballapp.html">app</a> counts down and shows footage of the ball drop. So for those who can’t make it to NYC for NYE, at least you don’t have to miss the show.</p>
<p>If you&#8217;re in Time Square on NYE and are the mayor of the Time Square Visitor Center by noon on NYE, you win 2 tickets to the official New Year&#8217;s Eve VIP Party. Details <a href="http://www.timessquarenyc.org/nye/foursquare-contest.html">here</a>.</p>
<p><strong>SCVNGR+AE=4Charity:</strong></p>
<p>If you are in Time Square for New Years Eve, you might like to know that SCVNGR is <a href="http://techcrunch.com/2010/12/29/scvngr-to-hover-over-times-square-this-new-years-eve/">teaming up</a> with America Eagle this New Years Eve. For every SCVNGR task you complete, SCVNGR/AE will donate $10 to Big Brothers Big Sisters.</p>
<p><strong>Skal!:</strong></p>
<p>IKEA has created the app, <a href="http://mashable.com/2010/12/28/ikea-nye-app/">Skal!</a>, which is a fun NYE toasting app. You pick your glass style and watch it fill with champagne. Clink glasses with the iPhone next to you and your contact information will be shared, and a snapshot photo will be taken of the cheers for you or your friend to post on Facebook or Twitter.</p>
<p><strong>For the Kids:</strong></p>
<p>Have kids? Jeff Kelley (<a href="http://twitter.com/jephkelley">@JephKelley</a>) found this great <a href="http://www.pinckneyhugo.com/kidsnewyear2011/">website</a> where you can set the time you want an animated ball to drop – be it 8pm, 9pm, 10pm, or 11pm. It even does the count down. So, change the clocks, put this website up, and the kids will think they’re staying up for the fun.</p>
<p><strong><span style="text-decoration: underline;">More To Come…<br />
</span></strong><em>Looking forward to 2011</em></p>
<p>Is iPad 2 coming soon? When will Facebook update company pages (we’ve seen a sneak peek of what they’ll likely look like)? Will Verizon carry the iPhone in 2011? What new technology will we be introduced to at CES? With the ever-changing landscape of social media, I can’t wait to see what’s to come in 2011. Thanks for tuning into my picks of the week this year… exciting changes to come for my pick&#8217;s as well!  <strong>Happy New Year’s!</strong></p>
<p>-Anna <a href="http://twitter.com/alucas9">(@alucas9)</a></p>
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		<title>On Geolocation: Excerpt from GRID Magazine</title>
		<link>http://feedbackagency.com/blog/on-geolocation-excerpt-from-grid-magazine/</link>
		<comments>http://feedbackagency.com/blog/on-geolocation-excerpt-from-grid-magazine/#comments</comments>
		<pubDate>Tue, 19 Oct 2010 15:55:23 +0000</pubDate>
		<dc:creator>Feedback</dc:creator>
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		<guid isPermaLink="false">http://feedbackagency.com/blog/?p=1293</guid>
		<description><![CDATA[From Richmond GRID (@richmondGrid), Autumn Issue: Excerpt below from a feature on geolocation apps, popularity and more from Feedback, Inc&#8217;s Dean Browell (@dbrowell). So who&#8217;s in your pocket these days &#8211; Foursquare, Gowalla, Yelp, Facebook Places, or other?  Why one over the other? I&#8217;m partial to Foursquare, interested in ShopKick, find Yelp helpful and will try [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://feedbackagency.com/blog/wp-content/uploads/2010/10/GRID_6_page_7.jpg"><img class="alignright size-full wp-image-1294" title="GRID-db" src="http://feedbackagency.com/blog/wp-content/uploads/2010/10/GRID_6_page_7.jpg" alt="" width="99" height="116" /></a>From <a title="GRID" href="http://www.richmondgrid.com/" target="_blank">Richmond GRID</a> (<a title="TweetGRID" href="http://twitter.com/richmondGrid" target="_blank">@richmondGrid</a>), Autumn Issue:</p>
<p>Excerpt below from a feature on geolocation apps, popularity and more from Feedback, Inc&#8217;s Dean Browell (<a href="http://bit.ly">@dbrowell</a>).</p>
<p><strong><br />
</strong><em><strong>So who&#8217;s in your pocket these days &#8211; Foursquare, Gowalla, Yelp, Facebook Places, or other?  Why one over the other?</strong></em></p>
<p>I&#8217;m partial to <a title="Foursquare" href="http://foursquare.com/" target="_blank">Foursquare</a>, interested in <a title="Shopkick" href="http://shopkick.com/" target="_blank">ShopKick</a>, find <a title="Yelp" href="http://www.yelp.com" target="_blank">Yelp</a> helpful and will try anything.  Just watching the landscape.</p>
<p><strong><em>So what&#8217;s the deal with Facebook Places?  Plan to use it, screw it, or could you care less about those knuckleheads in Palo Alto. </em></strong></p>
<p>It&#8217;s important to not get distracted by just the check-in aspect.  Geo-location and even <a title="Facebook Places" href="http://www.facebook.com/places/" target="_blank">Facebook Places</a>&#8216; role in it will be just as important for what it does for any of the 500 million + average users who never check in but nevertheless ends up impacted by the check-in data of others, such as choosing a restaurant or hospital based on who has been there or seeking the testimonial of a friend who they&#8217;ve seen has been there.</p>
<p><strong><em>Who do you hope prevails in the geo wars?</em></strong></p>
<p>For Foursquare and all the more geo-dedicated apps, there&#8217;s a long and storied history of innovating specialists having a place in the discerning consumer&#8217;s mind.  Just ask Apple or the entire craft brewing industry.</p>
<p><em><strong>If you were sitting in the captain&#8217;s chair over at Foursquare or Gowalla, what would you say to Zuck? </strong></em></p>
<p>&#8220;You were supposed to just take Microsoft&#8217;s money.&#8221;</p>
<p><a title="GRID Q's" href="http://www.richmondgrid.com/index_r.asp?ID=551&amp;xxx=Emerging%20Media" target="_blank">Read the full article here&#8230;</a></p>
<p><a title="Feedback &amp; Geolocation" href="http://feedbackagency.com/blog/tag/geolocation/" target="_self">Find more Feedback thoughts on Geolocation here&#8230;</a></p>
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		<title>Anna &amp; Heather&#8217;s Higher Education Social Media Picks of the Week (09/10/10)</title>
		<link>http://feedbackagency.com/blog/anna-heathers-higher-ed-social-media-picks-091010/</link>
		<comments>http://feedbackagency.com/blog/anna-heathers-higher-ed-social-media-picks-091010/#comments</comments>
		<pubDate>Fri, 10 Sep 2010 17:55:55 +0000</pubDate>
		<dc:creator>Feedback</dc:creator>
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		<guid isPermaLink="false">http://feedbackagency.com/blog/?p=1183</guid>
		<description><![CDATA[Harrisburg University blocks students and faculty from using all forms of social media for one week (on computers): Inside Higher Ed reports on Harrisburg University’s plan to shut down all forms of social media on campus for one week. Provost, Eric Darr has decided to block student and faculty access to social media outlets such [...]]]></description>
			<content:encoded><![CDATA[<p><object width="480" height="385"><param name="movie" value="http://www.youtube.com/v/mqHPRQlwXCk?fs=1&amp;hl=en_US&amp;rel=0"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/mqHPRQlwXCk?fs=1&amp;hl=en_US&amp;rel=0" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="480" height="385"></embed></object></p>
<p><strong>Harrisburg University blocks students and faculty from using all forms of social media for one week (on computers): </strong></p>
<p>Inside Higher Ed <a href="http://www.collegenews.com/index.php?/article/facebook_detox_3519851981/ http://www.insidehighered.com/news/2010/09/09/harrisburg">reports</a> on Harrisburg University’s plan to shut down all forms of social media on campus for one week. Provost, Eric Darr has decided to block student and faculty access to social media outlets such as Facebook, Twitter, MySpace, and AOL instant messenger.  He is also disabling wiki and chat features which will make it impossible for students and teachers to communicate and collaborate using the campus’ intranet system, even from off-campus computers.</p>
<blockquote><p>Darr says, “It’s not that, as an institution, we hate Facebook,” Darr told Inside Higher Ed. Instead, he wanted to see what would happen if colleagues and classmates were forced to talk instead of IM, to walk to offices and dorm rooms instead of emailing. He wondered if people had forgotten how to communicate face-to-face rather than online.</p></blockquote>
<p>Mr. Darr, how are you going to block access to social media through cell phone usage? Are the cell towers clipped for the week?  Dean Browell with Feedack comments on the article,</p>
<blockquote><p>“There&#8217;s a disturbing angle to all of this that smacks of assumptions. Two of the four channels they propose to shut down are in drastic decline among their demographic (AOL, MySpace) and as other commenters have pointed out, the other two channels don&#8217;t require the campus system at all to operate. They sell $100 iPhones at Wal-Mart people, they haven&#8217;t needed your computer labs to get on Facebook for years. Twitter is utilized by a diverse demographic even through an inexpensive, non-smart-phone via text messaging.”</p></blockquote>
<p>We look forward to the results of this experiment.</p>
<p><strong>iPads in the Classroom:</strong></p>
<p>Notre Dame’s assistant professor Corey Angst is taking his class paperless, and in a pretty fun way. His class is first and only class <a href="http://newsinfo.nd.edu/news/16512-notre-dame-launches-ereader-study-creates-first-paperless-course/">taught</a> with Apple iPads. All 40 students get to use iPads in place of textbooks and other learning materials during the course. This is part of a year long study of e-readers by the University. Angst explained,</p>
<blockquote><p>“We want to know whether students feel the iPads are useful and how they plan to use them. I want them to tell me, ‘I found this great app that does such and such. I want this to be organic…We have an online Wiki discussion group where students can share their ideas.”</p></blockquote>
<p>They are hoping the iPad&#8217;s will help students manage real world projects, and will help the university enhance the educational experience.</p>
<p><strong> </strong></p>
<p><strong> </strong></p>
<p><strong>Survey says social media is less expensive and yields significant result in higher education:</strong></p>
<p>Lipman Hearne and CASE partnered together to survey 212 CASE member institutions to <a href="http://feedbackagency.com/blog/socialmediaandhighered/">research</a> how marketing dollars are being spent in higher education and the return on that investment.  Institutions that have integrated strategic social media campaigns with traditional marketing/advertising efforts have seen a wide margin of positive results. Key findings are significant and provide powerful real time success stories.  Moderate-to-heavy users of social media <strong>were actually spending less overall per student on marketing activities</strong>.  The moderate-to-heavies spent $83 per student, and the light-to-non-users spent $121 per student.  Visit the blog and survey report for more data and key findings.</p>
<p><strong>Higher Education Checks Into Foursquare:</strong></p>
<p>Several Universities are <a href="http://feedbackagency.com/blog/higher-education-checks-into-foursquare/">leading the way</a> with geolocation checkins. The University of Oregon, for example, incorporated Foursquare into their Welcome Week  student tours. Friending the Oregon Duck and checking into 10 locations on the tour earned students a badge and 20% off at Oregon Ducks Sportsware. Another example is The University of Nebraska at Omaha. They have a microsite in conjunction with Foursquare that provides deals and encourages students to visit alcohol free businesses in the area. Harvard is another great example. They were one of the first colleges to embrace Foursquare with custom badges. Perry Hewitt, director of digital communications and communications services at Harvard, explained</p>
<blockquote><p>“Harvard is more than classrooms and buildings. It is an interconnected community of people, ideas, and experiences, and we are actively pursuing ways to enhance those connections.”</p></blockquote>
<p><strong>Higher Ed Cartoon:<br />
</strong></p>
<p>A snarky cartoon (sadly, mostly accurate) ridiculing the tone-deaf design of many college home pages, <a href="http://xkcd.com/773/">published</a> on July 30 on the website xkcd and circulated widely in social media circles and on campuses:</p>
<p style="text-align: center;"><a href="http://feedbackagency.com/blog/wp-content/uploads/2010/09/university_website.png"><img class="size-medium wp-image-1184 aligncenter" title="university_website" src="http://feedbackagency.com/blog/wp-content/uploads/2010/09/university_website-300x209.png" alt="" width="300" height="209" /></a></p>
<p>About a week before xkcd published its cartoon, the higher ed consulting firm Noel-Levitz <a href="https://www.noellevitz.com/NR/rdonlyres/52057241-5FD7-450E-8399-C772C1F9A3F9/0/EExpectations_FocusingYourERecruitmentEfforts_0710.pdf">released</a> a study of how prospective students are using colleges’ websites, based on more than 1,000 responses from college-bound high-schoolers.</p>
<p>Key findings include:</p>
<ul>
<li>1 in 4 students reported removing a school from their prospective list because of a bad experience on that school’s Web site.</li>
<li>92 percent said that they would be disappointed with a school or remove it entirely from their lists if they didn’t find the information they needed on the school’s Web site.</li>
<li>76 percent of students supported schools creating their own private social networks for prospective students.</li>
</ul>
<p>-Anna (<a href="http://twitter.com/alucas9">@alucas9</a>) and Heather (<a href="http://www.twitter.com/hmillar13">@Hmillar13</a>)</p>
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