Feb
13

Could Pinterest Knock Facebook Off Its Perch?

by Feedback

Lately, Pinterest seems to put the “P” in popular. The social network is on fire, and if you’ve seen the latest stats on the virtual pinboard you should know why. Natalie Brandweiner of MyCustomer.com shared that “According to Compete, the number of Pinterest’s unique visitors increased by 429% from September to December 2011 to reach 7.21m users and research by Shareaholic indicated the site has overtaken Google+, YouTube and LinkedIn for site referrals, generating 3.6% of referred traffic from January.”

Even as recently as this weekend Techcrunch reported that Pinterest has over 10.4 million registered users, 9 million monthly Facebook-connected users, and 2 million daily Facebook users. (It is important to keep in mind that some of these stats are still speculation or determined through number of Likes on Facebook so are not true active user stats, yet.)

Okay, so we know that Pinterest is popular. But the question is, just how groundbreaking will it be? Dean Browell, PhD and EVP at Feedback, tackles that question in the UK’s MyCustomer.com:

Brandweiner writes, “With Pinterest’s more personalised approach for brands – particularly retailers – and growing popularity, how does the network fare against Facebook and could we have finally found a social platform to knock it off its perch?

Dean Browell from Feedback doesn’t think so. “There’s no way Pinterest will kill Facebook – it just isn’t the same network so can’t replace it,” he concludes. “But it can influence it. I think Pinterest will become and stay popular, in the vein of Tumblr with the possibilities of Twitter.”

So there you have it. It doesn’t look like the interest with Pinterest is going to wane anytime soon. My interest, however, is now more focused on how its success is going to influence the leading social networks.

-Anna (@alucas9)

Sep
15

Now Taking Subscriptions

by Feedback

The word “subscribe” is about to enter your daily vernacular with the addition of a new feature on Facebook that will allow users to better personalize their online experience.

Facebook has unveiled – in an attempt to curb the growth and keep up with features of Twitter, Google+ and others like it – a feature called “Subscribe,” which will allow Facebook users to, well, subscribe to the news of others. You’ll be able to begin hand-picking the content you want to view on your wall, thus fine-tuning the Facebook experience to your liking instead of having to see the somewhat random mess of updates from an array of people.

Subscribe is completely optional; if you don’t use it, Facebook will continue to run as it always does.

But for those who choose to use Subscribe, the benefits could be many. Like Twitter, instead of “friending” a celebrity or someone you’re really not friends with but are otherwise interested in, Subscribing will let you simply follow their updates (provided the person allows subscribers) without getting all their personal details. Subscribe means that popular or up-and-coming performers, writers, singers or comedians will see their stars shine a bit brighter. Self-proclaimed social media gurus will begin to measure their self-worth on the number of Subscribers they have. And you may find yourself with people you truly don’t know who are interested in what you have to share.

Subscribing may be the answer to keeping people on Facebook while tightening the experience to meet the demands of what people are looking for in today’s social networks: greater control, a more personalized experience, and a reason to stay at Facebook instead of another service: the people.

Facebook, unlike the rash of other services available, already has the critical mass. Yet if you take the pulse of savvy web users and even everyday Facebook users, you’ll hear stories of Facebook fatigue, the desire for more control over content, the need for privacy, or simply that they’ve done everything they can do on the site and are moving on. And while it is still growing, that growth is perhaps slowing (even dropping by 6 million users in May, Inside Facebook reports). It’s no death knell, but it could be telling.

For these reasons, we’re seeing more niche, focused communities pop up on Twitter, Tumblr, Instagram, Path and other platforms. They are more private, and the people on them more difficult to find.

This “privitization” of social networks is a trend we’ve been watching closely. And Facebook is about to board this train in a big way.

Not all of this is new, revolutionary or mind-blowing. But Facebook Subscribe is a bit of a mind-blower when you apply what this is and does to the masses of the social network, the paradigms in play in digital media, and the ever-increasing complexity of the modern identity.

Does it mean everyone will use and understand Subscribing right out of the gate? No, but its very existence is a product of some other trends and thoughts. For months (which is how we count technology time) people have been organizing their lives into separate places: Twitter for public thoughts, Tumblr as an extension of that community or to share personal interests with others, photo-sharing apps like Path or Instagram to share slice-of-life pictures and video.

Up until now, Facebook wasn’t really adequate in separating content as well as simple privacy. But with Subscribing, now even the non-savvy can start stratifying in new ways. People will share more, and less. Lives will take new shapes to certain people. And therefore, so will identities.

The layers of social soil just got more interesting for your garden.

Sep
07

A Culture Emerges

by Feedback

At Feedback we are constantly exploring various demographic and geographic differences as they pertain to our clients. As a part of that, we also explore the various channels these audiences prefer, shun or flourish in at a given time.

There’s been quite a bit of chatter surrounding Twitter demographics and ethicity, however uncomfortable broaching the topic may be. One of the most interesting statistics to come out of it all are the levels of African American users on Twitter, because the figures are so disproportional to the overall U.S. representation.

A study done by Pew indicated that as of May 2011, 25 percent of African-Americans use Twitter as compared to 19 percent of Hispanics and only 9 percent of whites (note: these figures reflect the percentages of Americans as a whole who use Twitter, and not the actual makeup of the service, which is about half white and a quarter black).

A humorous but factual presentation by The Onion’s digital director, Baratunde Thurston – bluntly titled “How to be Black Online” – noted that while less than half of African-Americans have high-speed Internet at home, they dominate mobile broadband usage – nearly double that of their white counterparts. And the ease of Twitter (140 characters or less to update) and access to other people within the service makes it popular for use on mobile devices.

And lastly, a study suggested that Twitter adoption among African-Americans was based on the finding that they are more likely to have a greater interest than other ethnic groups in celebrity and gossip news. And thanks to the fall of MySpace, Twitter has become the online outlet of choice for celebrity drama. Plus, you can shout at them.

In my opinion, it’s the age of user as opposed to race that might be most indicative of how people are using Twitter.

The younger generations (teens and young twentysomethings) of Caucasians, African-Americans, Latinos, and others generally use Twitter as a public instant messenger. It’s more conversational than Facebook, and they can not only message their friends, but also tweet celebrities and read their tweets in real-time. Like Myspace, users can also personalize their pages with colors, designs, and different backgrounds.

Thurston also makes mention of the Twitter trending topics that dominate many evening chats (such as, #thingshoodratslove, #ghettohurricanenames, or #waystogetoffthephone) in the U.S., referring to them as, “blacktags.” It’s even a subject that has entered the halls of academia. From Slate:

Brendan Meeder thinks he’s got a good hypothesis about what’s going on. Meeder, a Ph.D. student at Carnegie Mellon University, has downloaded the tweets of more than 100 million users. (Twitter gave him special permission to do so for research purposes.) He’s been probing this collection to see how Twitter users interact with one another; he’s particularly interested in how trends begin and spread through a social network.

While analyzing his database a few months ago, Meeder noticed something strange—he found a cluster of hundreds of users whose profiles were connected to one another. When he looked up the users, he noticed that a lot of them were black. It’s in exactly these kinds of tight-knit groups that Twitter memes flourish, Meeder says.

“It’s my impression that these hashtags start in dense communities—people who are highly connected to each other,” Meeder says. “If you have 50 of these people talking about it, think about the number of outsiders who follow at least one of those 50—it’s pretty high at that point. So you can actually get a pretty big network effect by having high density.”

These kinds of bonds are obviously not unique to social media – rather, these are cultural distinctions we are merely seeing reflected inside. The nation’s African American community is finding its voice and community on the web, and that platform of choice is increasingly looking like Twitter.

In coming months, we’ll explore ethnicity, age and other personal traits and how different cultures interact online.

-Brittany (@britgary)

Photo credit:

Jun
06

Anti-Social Networking

by Feedback

Sharing. It’s become an epidemic. Pictures, words, locations and more, presented to our friends, acquaintances, and perfect strangers.

It’s refreshing, then, that one of the latest trends we’re monitoring is that of the closed, private network. Read More »

Apr
22

Anna’s Social Media Picks of the Week (04/22/11)

by Feedback

My top social media news picks for the week of April 17-23, 2011 Read More »

Mar
18

Anna’s Social Media Picks of the Week (03/18/11)

by Feedback

My top picks for social media news this week include the buzz around SXSW products, Facebook Deal subscriptions, March Madness, Twitter’s Birthday, and an article on how to get paid news free with a “social loophole.” Read More »

Mar
11

Anna’s Social Media Picks of the Week

by Feedback

My top social media news picks for the week of March 6, 2011:

Facebook Streaming Movies:

Warner Bros. is testing out streaming movies on Facebook with “The Dark Knight”. The movie rental costs users $3.00 (Facebook will receive 30% of revenues) and can be watched for 48 hours after purchase.  If the test goes well, we are likely to see more video streaming options on Facebook. Read More »

Mar
04

Anna’s Social Media Picks of the Week (03/04/11)

by Feedback

iPad 2

Apple announced the iPad 2 this week. The iPad 2 is 33% thinner, has duel webcams, and new color options. The prices will range from $499 (for 16GB WiFi-only models) to $829 (for the works) and will be available on March 11, 2011. Watch the following video to see more about the new iPad:

(For those who are TeamCoCo, watch a spoof on the commercial here.)

@CharlieSheen:

You’ve probably been following the tirades of Charlie Sheen… actually I know some of you are (on twitter, at least). Charlie Sheen joined Twitter (@charliesheen) this week, and gained a million followers in a little over 24 hours, breaking a Guinness World record.

Side note: Three Feedbacker’s made it into the list of Charlie Sheen’s top 10 followers. #Winning

Libya’s Internet Down

The government has shut down the internet for most of Libya, including the capital city of Tripoli. The Wall Street Journal reported, “U.S. firms that monitor global Internet networks reported that Web traffic in and out of Libya was disconnected abruptly Thursday afternoon local time and continued to be unavailable late Friday.” This is all too familiar to what we saw a few weeks ago in Egypt. Learn more here.

Behind the Scenes with Old Spice

Old Spice brought you the man that smells like a man, man, and now they’re bring you behind the scenes of their latest commercial shoot. Take a look at the following video, which shows the creative process behind the latest Old Spice commercial:

Healthcare Pick: Emerging Media Whitepaper

Those who are members of SHSMD, take a look at the official Emerging Media Handbook/Whitepaper from SHSMD – Society for Healthcare Strategy and Market Development where Feedback’s Dean Browell wrote the introduction as the Chair of the Emerging Media Task Force.

-Anna (@alucas9)

Dec
20

Digitizing Political Activism

by Feedback

When Bob Dylan wrote The Times They Are a-Changin’ in 1963, I doubt he had any idea that his anthem to political activism would serve as a prerequisite to a digital world where mobilization is at your fingertips.

The sense of immediacy and accessibility created by social media enables these types of rallies and events to take place at a larger and more frequent scale. What once would have taken days and intricate levels of planning are now easy and can reach a wider audience in a shorter span of time.

Consider the story of UK Uncut, a group that is currently organizing protests throughout the United Kingdom. Their following will have jumped by 400 people in the amount of time it’ll take me to finish writing this article.

UK Uncut is a political action group against budget cuts that allow wealthy individuals and corporations skip out on their taxes. Now, I won’t get into the politics of it all, but this “citizen army” has taken to the digital battlefield with zeal, using Twitter and the hashtag #ukuncuts to organize flash mobs that have caused major UK chain stores like Vodafone, a telecommunications company that owns 45 percent of Verizon Wireless, to shut up shop for a day after protestors claimed the group skipped out on paying taxes. The campaign caught like wildfire and the Twitter account now boasts 10,000+ followers. Their website lists the organizations targets and protest schedule, and it’s a pretty impressive list.

And UK Uncut isn’t the first to do this kind of political activism. Far from it. One of the first flash mobs for political purposes was orchestrated before the term social media had taken root, in 2003, by Doonesbury cartoonist Gary Trudeau. More than 100 people showed up under the Space Needle in Seattle, linked arms, jumped up and down, and chanted “The doctor is in” to support presidential candidate Howard Dean. The flash mob didn’t even last a minute before dispersing.

Protesters in Belarus organize through social media and eat ice cream.

A more compelling example is the ice cream flash mob that happened in Belarus in 2006. LiveJournal was used to gather protestors at Oktyabrskaya Square to eat ice cream in protest of one of the most repressive government in Europe. Police were waiting for the protestors and arrested some of the ice cream eaters. The kids got their point across: “What type of government would arrest people for eating ice cream in the street?”

It was a small act that had a big message.

This ability to congregate on a massive scale quickly is forcing the political sphere to alter the way it interprets and reacts to constituents. We no longer live in a world where people learn news the next day – it is right here and now that chants for action take place. The question is: Will politicians heed the call?

-Brittney (@bntrim)